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Koons Tysons Toyota

Vienna, VA

4.7
1,491 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,491 reviews

June 05, 2024

4 hours for oil change and tire rotation. Had to initiate check out twice myself. Checkout finally done by adjacent service advisor. Asked for new wiper blades, never completed. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan
Jun 06, 2024 -

Koons Tysons Toyota responded

Neil, I'm sorry to hear about the long wait and incomplete service. We strive for efficiency and thoroughness, so it's disappointing that we fell short this time. I also apologize for any oversight with replacing your wiper blades and would like to ensure we resolve this. Please reach out at your convenience. Thank you, Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com

June 04, 2024

Excellent service department. I have a 2006 Tacoma. James Kim is my service representative. He always does an excellent job. More

by jon.old.river
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Jun 04, 2024 -

Koons Tysons Toyota responded

Thank you for the kind words! We're glad to hear that James Kim and our service department at Koons Tysons Toyota have been taking great care of your 2006 Tacoma. We appreciate your support!

June 03, 2024

Thank you Salem for my experience here at Koons Toyota. I am very happy and treated me with kind and respect. Also thank you Jeffrey for being patient with showing me my new features on my car More

by haithem
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turcios, Alaaeldin Salem
Jun 03, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Salem and Jeffrey provided you with a respectful and informative experience at Koons Tysons Toyota. Enjoy your new car!

June 03, 2024

Thank you Salem and Jeffrey for my new bz4x I am very happy and traded in my 2021 rav4. Look for them More

by Miloudi
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Alaaeldin Salem
Jun 03, 2024 -

Koons Tysons Toyota responded

Miloudi, we're delighted to hear that Salem and Jeffrey made your experience at Koons Tysons Toyota a great one! Enjoy your new bz4x!

June 01, 2024

Thank you so much Ian Saeed Khan for helping us with our purchase for Grand Highlander Platinum edition. He assisted us with a smile the whole time. Thank you also Bajram General Sales Manager for helping a More

by chamlaibiziya5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Khan
Jun 03, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Ian and Bajram provided excellent assistance during your purchase at Koons Tysons Toyota. Enjoy your new Grand Highlander Platinum edition, and thanks for the kind words!

May 31, 2024

Mr Salem and Mr Jeffrey were very helpful in choosing a car that suited our needs. They are both highly experienced and recommend. More

by bozorgtavangar
Recommend Dealer
Yes
Employees Worked With
Jeffrey , Alaaeldin Salem
Jun 03, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Mr. Salem and Mr. Jeffrey provided such helpful service at Koons Tysons Toyota! Thanks for the recommendation, and enjoy your new car!

May 31, 2024

We had great service from Koons. Jeffrey Turcios and Salem Alaaedin helped us over several days of our visits and questions until we finally purchased a car. They were very helpful a More

by sherrytavangar
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turcios, Alaaeldin Salem
Jun 03, 2024 -

Koons Tysons Toyota responded

Sherry, we're delighted to hear that Jeffrey and Salem provided such helpful service during your visits at Koons Tysons Toyota. Enjoy your new car!

May 31, 2024

I had a good experience with Jasmin, Amin, and Jeffrey for showing the features of the car. I bought a Sienna and am happy to choose this location. More

by Mona Mohammadifirouzeh
Recommend Dealer
Yes
Employees Worked With
Jeffrey and Jasmin, Amin Darbandi
Jun 03, 2024 -

Koons Tysons Toyota responded

Mona, we're delighted to hear that Jasmin, Amin, and Jeffrey made your experience at Koons Tysons Toyota a positive one. Enjoy your new Sienna!

May 31, 2024

A big Thanks to Jasmin for selling a nice car and a big thanks to Jeffrey. More

by alexander kwanje
Recommend Dealer
Yes
Employees Worked With
Jeffrey and jasmin
Jun 03, 2024 -

Koons Tysons Toyota responded

Alexander, congrats on your new ride, and thanks for choosing Koons Tysons Toyota! We are so glad that Jasmin and Jeffrey were helpful. Enjoy every mile!

May 31, 2024

Thank you so much Muhammad for making a deal for brand new corolla and Ian Saeed for setting up the technology More

by mirwais.asr43
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
May 31, 2024 -

Koons Tysons Toyota responded

Thank you for the review! We're glad Muhammad and Ian made your experience at Koons Tysons Toyota a positive one. Enjoy your new Toyota Corolla!