Koons Volvo Cars White Marsh
White Marsh, MD
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Wanted to Thank You John DeMartino again for all of your help & patience as we worked through choosing & buying our car. Your knowledge, politeness & character were definitely reasons we decided to make mul help & patience as we worked through choosing & buying our car. Your knowledge, politeness & character were definitely reasons we decided to make multiple two hour journeys to purchase from Koons. Already thinking about the next one! Only disappointment was not being give the option by the finance office to transfer the tags from my trade, otherwise 5 stars. More
Long wait (3 hours) for maintenance visit. For the price I paid for maintenance, they should have offered to shuttle me home. Service center is clean and comfortable. For the price I paid for maintenance, they should have offered to shuttle me home. Service center is clean and comfortable. More
Charlie was,very kind and helped me find your shop He made sure the work was done properly He had an assistant to help when he went to class The assistant helped me use my cars GPS to find my way hom made sure the work was done properly He had an assistant to help when he went to class The assistant helped me use my cars GPS to find my way home I still wish you .were located closer to Baltimore More
I purchased a new S90 from outside the state. The service was exceptional, from the first conversation with Rob McGuinness through picking up the vehicle 6 days later. Koons made it easy to work The service was exceptional, from the first conversation with Rob McGuinness through picking up the vehicle 6 days later. Koons made it easy to work within my schedule and on my terms. More
We recently purchased our first Volvo. Our experience was seamless. David was great! Friendly and knowledgeable. All around a good experience. Our experience was seamless. David was great! Friendly and knowledgeable. All around a good experience. More
Kevin was excellent. He was able to give me details answers and explanations on all my questions regarding the RAV4 purchase. He was able to give me details answers and explanations on all my questions regarding the RAV4 purchase. More
My experience was exceptional from the ease of making an appointment to arriving at the dealership where Larry Bond, Jr. Checked my vehicle in. This dealership is clean, well appointed and organized and un appointment to arriving at the dealership where Larry Bond, Jr. Checked my vehicle in. This dealership is clean, well appointed and organized and unlike several other dealerships in the area they genuinely act like they want my business. I highly recommend this dealership! More