Kuhn Volkswagen

I bought a used VW. My husband is a body man and when i brought the car home to surprise him he noticed cosmetic damages. I took the car back and brought it to their attention for them to fix. They gave me brought the car home to surprise him he noticed cosmetic damages. I took the car back and brought it to their attention for them to fix. They gave me a rental & we're apparently making the necessary cosmetic repairs to my purchase for 2 weeks. A week passed and no call to notify me to the status of my purchase. I then kept playing phone tag with the dealership; from the sales man to the service men to the managers. Finally, I got tired of waiting and went to the dealership to find out about my purchase. Come to find out they were lying to me the whole time and my car was parked the whole 2 weeks. They claimed they are not going to make the repairs & they gave me the car as is. They gave me a $25 gift card to Walmart instead of making the repairs to my purchase. I then called VW of America and they claimed that because it's not a brand new car that I had to handle it with the dealership. Which I tried to do but getting ahold of a manager to handle my situation was just not happening for me. Every time I called either all managers were busy, not available and I would leave many voice mails. The voice mails left me no where but back to my sales man who was clearly not helping me at all. They took my money and brushed me off... More

I visited this dealer twice within a year span. Both times were excellent experiences. The salesman I worked with was named Carlos. He was very sweet and knowledgeable about the vw jetta (which I love). times were excellent experiences. The salesman I worked with was named Carlos. He was very sweet and knowledgeable about the vw jetta (which I love). He and Jeff worked with me to get the lowest possible monthly payment. The 2010 I got had a few nicks and scratches, which they took care of. By the time I saw the car, it was in immaculate shape. I would recommend (and have recommended) this dealership to anyone looking to buy a vw or Honda. :) More

Sean Boyle is a great Sales Consultant, along with Chris Abde the Sales Manager. Together, they both tackled every way possible to give me the car I wanted. I deeply appreciate Sean’s patience and underst Abde the Sales Manager. Together, they both tackled every way possible to give me the car I wanted. I deeply appreciate Sean’s patience and understanding. He made me feel very comfortable and always made sure I was good the whole time I was present at the dealership. Kuhn Volkswagen definitely has an outstanding team that not only works with you but also walk you through every process. Thank You Kuhn Volkswagen – I LOVE MY VOLKSWAGEN!!! More

Kuhn has always been an awesome dealership for my needs whether it would be a purchase or for service. They are number 1 in customer service, providing excellent service and having very knowledgable sales whether it would be a purchase or for service. They are number 1 in customer service, providing excellent service and having very knowledgable sales rep and service reps! I trust Kuhn in all my purchases and service for my vehicles. In my recent experience, Carlos was excellent in helping pick out the car of choice, providing with all the information needed and answering all my questions. More

Really great customer service and really helpful. I waited a bit longer than expected but it was worth the wait. Don't bother with Reeves, it isn't worth the time. waited a bit longer than expected but it was worth the wait. Don't bother with Reeves, it isn't worth the time. More

Erick was a ball of energy and pushed through several obstacles on a very busy day. He was attentive, explained things very honestly, worked hard to achieve my approval, and made me feel comfortable. H obstacles on a very busy day. He was attentive, explained things very honestly, worked hard to achieve my approval, and made me feel comfortable. He has a great attitude and I can tell he works hard on making that come across to the customer. Once we made the deal he was on top of the service department to make the few corrections I noted. I would do business with Erick again and again. More

The sales team was knowledgeable, friendly and took the time to determine the best vehicle for my needs. There was no pressure to buy. They did not try to up sell me. Instead they focused on my need time to determine the best vehicle for my needs. There was no pressure to buy. They did not try to up sell me. Instead they focused on my needs and help me achieve my goals of getting a safe, reliable new vehicle with great gas mileage. The "negotiation" on price was a breeze. I didn't have to wait and have the sales representative go back and forth a bunch of times to the manager. Instead, he started off with a fair price and understood my limitations. The financing was also simple. He took his time to explain every detail. Overall - this is an excellent dealership. Strongly recommended! More

We were between homes (sold the old and hadn't closed on the new), staying in a hotel, half of what we were transporting was in the trunk and we couldn't get the trunk open. It's Sunday and Kuhn was the on the new), staying in a hotel, half of what we were transporting was in the trunk and we couldn't get the trunk open. It's Sunday and Kuhn was the only dealer open (sales, not service). I explained the problem to the floor sales manager and he put me in touch with Carlos. Couldn't have asked for a more courteous, experienced individual. He suspected right away what the problem was (user error, how embarrasing) and resolved the problem without makeing me feel like an idiot. He even set me up with a tire pressure guage in the glove box along with his business card and asked that I call him if I had any other problems. An excellent example of what true customer service is all about. Will call this gentleman when looking for my next car. More

I have purchased many cars in my life and this was by far the best experience I've ever had. They not only made the purchase easy and hassle free but it was actually very enjoyable! I looked all over Clearwa the best experience I've ever had. They not only made the purchase easy and hassle free but it was actually very enjoyable! I looked all over Clearwater, Tampa and St. Petersburg but this dealership had the best prices and the most selection. They did everything to help me get the car I wanted and I plan on taking my car there for service and all maintenance. I would highly recommend Kuhn Volkswagen to anyone wants to purchase a car, they are the best! Thank you to all the great people at Kuhn VW for everything, I look forward to doing business with you many times. More

Adam Brohmi is of great respect, courteous and helpful with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great exper with his customers. He provided a great customer service, negotiation being honest and clear about the vehicles and prices. We had such a great experience in this dealership, mostly with Adam. Service was excellent at all aspects. Would and Will recommend to all friends and family More