Kundert Volvo

Kundert Volvo
140 Route 17 North
Hasbrouck Heights, New Jersey 07604

Sales: (201) 288-8984
Service: (201) 288-7117
Parts: (201) 288-7117

Manufacturer: Volvo


Most Reviewed Employees
Erin Kundert Erin Kundert
Business Manager
Tony Calderon Tony Calderon
Sales Consultant
Billy Kundert, Jr. Billy Kundert, Jr.
Internet Sales
Tony Cheung Tony Cheung
Sales Consultant
Shannon Reilly Shannon Reilly
Service Advisor
Pete Pesce Pete Pesce
Service Advisor
Mike Mazzaro Mike Mazzaro
Service Manager
Van Dixon Van Dixon
Sales Consultant
Chip Griffin Chip Griffin
Service Advisor
Ralph Vigorito Ralph Vigorito
Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 7:30 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
135 Reviews
Kundert Volvo

Overall Score: 5 Star Rating4.9



About Kundert Volvo
Certified: Kundert Volvo
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Kundert Volvo has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Kundert Volvo
Now, in its fourth generation, Kundert Volvo has been family owned and operated for over 65 years! As one of Volvo's oldest and largest retailers in Bergen County, Kundert Volvo can offer the largest selection of new and used automobiles with the best prices available. With our exceptional customer service and 3 convenient locations in North Jersey, we are here to serve your automotive needs!


plenge
5/21/2012 1:42:43 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Shannon Reilly

My Review of Kundert Volvo:
Shannon did a great job with explaining the work to be done and setting expecations of when my car would be available. She didn't try to "sell" me on anything, which i appreciate.

Share on Facebook

Was this review helpful to you? Yes | No
perrinl
5/18/2012 5:28:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Griffin

My Review of Kundert Volvo:
Great service as usual. Never have any issues and had wonderful service provided by Chip. I always see him there but this was the first time he's ever helped me. I will be asking for him in the future.

Share on Facebook

Was this review helpful to you? Yes | No
kturner508
5/15/2012 3:16:52 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Erin Kundert, Shannon Reilly

My Review of Kundert Volvo:
Overall my first experience with Kundert was outstanding. I was in a bind with a car problem 300 miles from home and you were fantastic helping to address the issues very quickly. There was a slight mix up when tow truck driver gave info and it was not connected to my prior phone call. I am so appreciative of the great customer and repair services.

Share on Facebook

Was this review helpful to you? Yes | No
akatz
5/6/2012 5:57:56 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Kundert, Jr.

My Review of Kundert Volvo:
I initiated the purchase process via email and was contacted by Billy Kundert, Jr. The entire process was cordial, no pressure and informative. Billy communicated with me via my preferred method (email, followed by phone and then face to face meeting). Billy was quite reasonable when discussing options, pricing, etc. I was quite pleased with the entire purchase process

Share on Facebook

Was this review helpful to you? Yes | No
ahendrawan1
5/1/2012 9:28:56 PM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Charles Griffin

My Review of Kundert Volvo:
I went to install the rear seat dvd entertainment system. I brought the car in at 7:30am on Friday the 27th. As of 4pm I have not heard back on the status of the car. I called several times and left a message to the service rep I dealt with. Finally I decided to go there, but I had to pick up my son first from his daycare. If I went without my son, I might miss the closing time in his daycare.

So when I got there, the work was done (which makes me wonder how long it has been done and why nobody called me). But I couldnt ask any questions because my 2.5 yr old son wanted to get going.

Over the weekend we tried to use it, and couldnt figure out how to have the sounds come out of the speaker system. I will have to go back there and figure it out. Very inconvenient since now I dont live close to this dealer (we moved last yr)

This is all becuase I did not get a call when my car was done. I was planning to get it at lunch time... Very annoyed and disappointed

Share on Facebook

Was this review helpful to you? Yes | No
bhupim
4/30/2012 2:03:38 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Billy Kundert, Jr.

My Review of Kundert Volvo:
I went to dealership with used Volvo S40 in mind, posted on the website. Although I like S80 available at dealership and friendlyness of Billy encouraged me to go with the car. Although there is something I want to point out about inspection of the car. It was suppose to be factory certified, but while taking delivery we found that driver side rear door wasn't locking/unlocking with remote or button. Later they fixed it and it could have been better if through inspection was performed. Overall experience was great from begining to closing the deal.

Share on Facebook

Was this review helpful to you? Yes | No
ekoller
4/26/2012 7:37:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Erin Kundert, Billy Kundert, Jr.

My Review of Kundert Volvo:
I bought two vehicles. One new and one used. Each aspect of the sale of both vehicles was satisfactory. Billy Kundert is professional and approachable. His thoroughness and patience allowed us the opportunity to weigh all options and make the best decision for our car preference.
Erin is extremely efficient and was very considerate of our time.
Very good experience. Thank you.

Share on Facebook

Was this review helpful to you? Yes | No
Jjakobik
4/17/2012 10:13:30 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chip Griffin, Shannon Reilly

My Review of Kundert Volvo:
Kundert Volvo Staff is always friendly when I come in for
service. Appointment-making process is swift and accommodative. They are very informative on the services performed on the vehicle and other concerns that I might have had. Thanks for your help and support!

Share on Facebook

Was this review helpful to you? Yes | No
cmcev35936
4/13/2012 12:46:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Pete Pesce

My Review of Kundert Volvo:
It was so easy to drop my car off the night before service. Vehicle was ready when I needed it and pick up was a breeze. Thank you.

Share on Facebook

Was this review helpful to you? Yes | No
cptnljm@aol.com
4/10/2012 8:00:28 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Pete Pesce

My Review of Kundert Volvo:
Pete is an outstanding customer service rep. He understands the value of one's time and is always very friendly & accomodating. He provides complete information when explaining the technician's prescribed work & gives a good idea of how much the repair will cost. A pleasure to deal with!

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>