
Kunes GMC Cadillac of Belvidere
Belvidere, IL
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My experience was so bad, 1st I was approved,& was getting an suv, only to be told after signing the paperwork and giving them my account information so that they can withdraw my down-payment, A week getting an suv, only to be told after signing the paperwork and giving them my account information so that they can withdraw my down-payment, A week layer, I still didn't get the suv, a week later, i was told that I need to put more money down & that bank I was going to go finance through backed out. Anthony Pirello, the sales and Kadie, the finance manager were the people involved. 🙄 Contacting BBB ( Better Business Bureau. RUN & DON'T LOOK BACK. More
Horrible customer service. I inquired about one vehicle and a lease at that. I specifically stated when I was there if I agree to run my credit it only be ran once to one bank I inquired about one vehicle and a lease at that. I specifically stated when I was there if I agree to run my credit it only be ran once to one bank "GM Financial". They ran my credit 17 TIMES! To lenders who don't even lease! Today was my third attempt to call and get this issue fixed and I get transferred and then told they will call me back. Never receive a call. Why would they send it to banks that don't even lease? Desperate enough to sell a car to take it upon their selves to finance a vehicle instead of lease and run my credit 17 times, something I never agreed to. 17 TIMES!?! More