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L & S Toyota of Beckley

Beckley, WV

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18 Reviews

Auto Plaza Dr

Beckley, WV

25801

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Showing 18 reviews

May 21, 2024

Ruined a set of $1500 wheels because they failed to use the lug socket I provided. Have gave them many chances and they always fail. Will travel to Princeton before I would ever deal with them again More

by lmryan70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
June 09, 2022

Run do not walk to another dealership! The service department is terrible. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. All four of them. Kevin, service manager, said it More

by kristybias
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin, sales manager
March 20, 2019

Toyota strong Fast & convenient service, hospitality and kindness shown to us while we were there. Luxury of the area we waited in. Thank you for helping us keep More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names
March 13, 2019

First time Toyota customer Everything was flawless! Perfect test drive, great customer service, and a wonderful finance lady! Matt was amazing and answered every one of my craz More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt E
March 09, 2019

Great Experience Nice friendly staff with clean comfortable waiting area. The wait time was less than I anticipated. Free WiFi as well! 😊 Free coffee or cold More

by ellis21464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
February 21, 2019

Fast and furious!!! Thought it was going to be a boring morning waiting on my Highlander to get its first service. Waiting wasn't an issue, had me in and out in a flash. More

by Doorjamjim54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nice person, dont have a name at this time.
January 25, 2019

Great experience from purchase to service From my salesman Happy to my first service appointment everything was fast and efficient..I have found all the staff to be friendly,helpful,knowledgea More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Happy Hager..Service department.
November 05, 2018

Great service! The representative was very professional. He was respectful and friendly. This was the second time I have taken my car to this service center and I ha More

by Rav4Lover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
October 11, 2018

Great Customer Service L&S does a great job of meeting the needs of their customers. Matt Elder was good reat to work with and made sure we got what we wanted. We will defin More

by Amy244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Elder
September 09, 2018

Excellent Salesmen I was took to the vehicle that I wanted and the salesman didn't try to sale me something else. Everyone was friendly and worked with me to get the bes More

by swweetthing18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Happy Hager
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