LEV KIA of Framingham

https://www. facebook.com/LEVKIA/reviews/?ref=page_internal I scheduled a service appointment on line for my Kia sorento at Lev Kia in Framingham yesterday and re facebook.com/LEVKIA/reviews/?ref=page_internal I scheduled a service appointment on line for my Kia sorento at Lev Kia in Framingham yesterday and received no confirmation. Today, I made two additional on line requests . again no confirmation by email. So, I finally called the service department and the service person that I talked to couldn't find my online requests. I had requested my service for next Wednesday, but the service person said that the earliest booking is in over month. I was disappointed and was hoping for service next week. I said that service time of over a month wait is unacceptable. I also asked why I didn't receive an email confirmation for my service requests. He said they are really busy, but that I would receive a confirmation sometime .I said that I am questioning the benefits of purchasing a car from Kia. Customers shouldn't have to wait a month+ for service. More

Great outfit. I stopped at the service department today. My tire light was on that I needed air .I'm not even a Kia owner and they took me in and filled my tires w I stopped at the service department today. My tire light was on that I needed air .I'm not even a Kia owner and they took me in and filled my tires with no charge. Great service!!! More

Ray was delightful to work with. He explained all the features of the Kia Sorento we were looking at leasing and broke down all the numbers, which helped us make our final decision. He explained all the features of the Kia Sorento we were looking at leasing and broke down all the numbers, which helped us make our final decision. He and Jeff both made the final leasing process effortless. This was the most straightforward car-buying experience I've ever dealt with. More

Worked with Ken Russian. I would recommend working with him. He understands most people do a ton of research before stepping foot inside a dealership and didn’t waste time re I would recommend working with him. He understands most people do a ton of research before stepping foot inside a dealership and didn’t waste time reviewing features until after you purchased the vehicle which I appreciated. Also got to test drive car by myself which was the first time I’ve ever done that in my car buying experience. There were a few times I had to provide the same information to multiple people specifically during the financing process but overall it was easy and fast process. My family has purchased multiple cars from Ken and Lev Kia. More

Salesman was great. Otherwise 0 customer service. Terrible. I overheard the front desk man talking down to customers. It was embarrassing. Otherwise 0 customer service. Terrible. I overheard the front desk man talking down to customers. It was embarrassing. More

Don’t get a Kia. From anywhere. Service is atrocious. 2 months to get a service appointment. I call to confirm the week of the appointment, there is no appointment. J From anywhere. Service is atrocious. 2 months to get a service appointment. I call to confirm the week of the appointment, there is no appointment. Just awful in every way shape and form. More

Adam was great to deal with and very helpful. Entire team was helpful and explained all the features of the vehicle. Entire team was helpful and explained all the features of the vehicle. More

Ken was awesome. The process was easy and we are so happy with our car! The process was easy and we are so happy with our car! More

This was the best car buying process I have ever had. Everything was straightforward from the very beginning which made me wish I went here first! They were upfront about everything and did not play game Everything was straightforward from the very beginning which made me wish I went here first! They were upfront about everything and did not play games like other dealers do. Very refreshing!! Ken went over all the features and knew the vehicle well! Lev Kia and Ken are highly recommended!! Thank you!! More

The entire Lev Kia team was knowledgeable and professional. My sales person was well versed in the functionality of the vehicle. professional. My sales person was well versed in the functionality of the vehicle. More