LaGrange Toyota

Lagrange Toyota was so easy to deal with. They are professional, kind, quick to respond to questions and extremely organized. When we showed up to purchase our vehicle the paperwork was ready They are professional, kind, quick to respond to questions and extremely organized. When we showed up to purchase our vehicle the paperwork was ready and the process was very quick! More

I purchased a 2017 Ram 1500 Big Horn from Houston at Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company t Lagrange Toyota. It’s has only been two months and the radiator goes out and put me down on the side of the interstate. I call the warranty company they said have it towed to the nearest ram dealership and to my liking, I find out that the radiator was bad to begin with!!! They (Lagrange Toyota) did not do a full inspection on the vehicle. I then call Houston at LaGrange Toyota he never answered my phone call again! I then spoke with the sales manager Charlie Wise or however you spell his name and he was no assistance at all! He always promises to call back and it becomes days at a time! Yes the truck was as is but why would you sell me a warranty to a truck that was supposedly good to begin with! Because the radiator was bad in the beginning it over heated the engine and blew the head gasket which is going to cost 11,000$. I go to the ram dealership where the truck is and the value of the truck is only 6500$ I call the sales manager and he states there’s nothing he can do to make this right! I gave him three choices option 1. Put me into something else. Option 2. Get me out of the contract and give me my money back or option 3. I’ll seek legal counsel. He said I’ll call you back and once he called he said in order to get out of the agreement you’ll have to call credit acceptance. I then call they said it’s up to the dealership and they would be responsible for a vehicle that I’ve only had two months. I call the sales manager back and he said there’s nothing they can or will do I’m stuck with a truck that does not work they will not give me my money back and it’s over 11,000$ to fix the head gaskets on a truck that’s valuing $6500! Lagrange Toyota is wrong and I strongly recommending NO ONE to do business with them!!!! I’m still fighting for what is right and to be treated fairly. i then called Brandon Durath (GM) he told me out of 18 years ive never bought a contract back from any customer and it will not start today! So that answered my question, he could help me but CHOSE NOT TO HELP ME!!!! So i urge each customer to NOT BUY FROM THIS DEALERSHIP!!!! THEY LOVE TO HID ISSUES AND NOT TELL YOU ABOUT THEM!!!! THE RAM TECH STATED THE RADIATOR SHOULD NOT HAVE LEAKED OUT LIKE IT DID AND WHEN THEY FOUND THE LEAK IT WAS A PATCHED JOB THAT THEY SHOULD HAVE CHANGED THE RADIATOR COMPLETELY. I SIMPLY WANTED TO GET MY DOWN PAYMENT BACK AND LEAVE THE DEAL AND THEY SAID NO!!!! AGAIN DO NOT BUY FROM THIS DEALERSHIP!!!!! THEY ARE NOT HONEST OR INTEGRAL!!!!!!! More

It is ALWAYS a pleasure to buy a vehicle from LaGrange Toyota! But Kenny Crawford made it even better! Buying our new Camry was easy, quick, and even fun! Thanks, Kenny! You're the best! Toyota! But Kenny Crawford made it even better! Buying our new Camry was easy, quick, and even fun! Thanks, Kenny! You're the best! More

Excellent buying experience with this dealership. Kenny Crawford is an amazing sales specialist! He made the process so easy and fast. 100% recommended! Kenny Crawford is an amazing sales specialist! He made the process so easy and fast. 100% recommended! More

Alan Vazquez is the epitome of a great salesperson. The entire staff is helpful and friendly. I am now a Lagrange Toyota customer for life The entire staff is helpful and friendly. I am now a Lagrange Toyota customer for life More

Alan Vazquez was the BEST! Bought my Highlander Hybrid from out-of-state and Alan was courteous, professional and delivered on all of his promises. HIGHLY recommend :) Bought my Highlander Hybrid from out-of-state and Alan was courteous, professional and delivered on all of his promises. HIGHLY recommend :) More

All of the staff are so friendly and helpful and work with you to get you the best deal possible! with you to get you the best deal possible! More

Our salesman Alan Vazquez was great. I already knew which vehicles I wanted to look at when we arrived at the dealership. Alan showed me all of the vehicles, answering all of my question I already knew which vehicles I wanted to look at when we arrived at the dealership. Alan showed me all of the vehicles, answering all of my questions. I never felt pressured to buy anything I didn't want. The purchase process was easy and everyone was very professional. I also had questions about the engine and transmission of the vehicle I chose. The service manager took the time to come and speak with me. I left the dealership feeling very confident in my purchase and the dealership. If you are looking for a new or used vehicle I highly recommend you go see Alan and the team at LaGrange Toyota. More

Alan was amazing to work with, sent us a video of the vehicle so we could get a better feel for it. He took extra pics when we asked and sent them. He is friendly and knowledgeable and made the experienc vehicle so we could get a better feel for it. He took extra pics when we asked and sent them. He is friendly and knowledgeable and made the experience a pleasure. Adam and Charlie were also great to work with. Our next purchase will be with Alan 100% More

Great experience. Jacob Howard was extremely helpful. Would recommend him to everyone. He really knows the product. Jacob Howard was extremely helpful. Would recommend him to everyone. He really knows the product. More