Three years ago we went looking for a comfortable riding car and decided on a Lincoln. We noted that R.C. Lacy had a good selection of vehicles so we made the 1+ hour trip from the Saratoga region to Catskill. We got a great deal on a 2010 Lincoln MKZ at that time and enjoyed driving/riding in the car. We had an issue with our free 3 month subscription to Sirius (i.e. it hadn't been activated) so we went back to the dealership to have it corrected. That's when we met Bret Lawton who dealt with the Sirius people and, with extreme patience on his part, got our 3 month subscription to Sirius authorized.

This year the newly designed Lincoln MKZ caught our eye. It's not that we didn't love our 2010 MKZ with a great ride and good MPH (we hope it goes to a good home), BUT, WOW this new car design is beautiful! So we headed to R.C. Lacy and asked for Bret to assist us. Bret is a very professional and affable man. He listened to what we wanted, didn't try to sell us things we didn't want but, yet, gave us all of the options available to us. Bret and John, the Sales Manager, were more than willing to work with us so that we could leave knowing we got what we wanted at the right price and the right financing.

Every representative we've encountered at R.C. Lacy is friendly and eager to assist. We have recommended this dealership before and we will continue to do so.

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I had the pleasure of working with Mr. Bret Lawton at the dealership. I don't know if I was just lucky or he was representative of the entire sales staff, but this was an extraordinary experience. I came in with what I perceived as a complicated deal. I was trading in a BMW and a Ford 150 truck for a new Subaru. One had value and the other was in the negative territory financially. Over the course of several days, Bret stayed with me until he found the right solution and the right deal that worked for me. If the service at this dealership is as good as the sales force, I would rate it my number one driving experience

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Everything about my experience was wonderful! I did not feel pressured the whole time I was there. The customer service was nothing less then excellent. I would highly recommend this dealership.

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Everyone at Lacy Subaru helped in the timely repair of the 2014 Forrester. My experience at this dealersihp has proven exemplary.

Thank You

Dolores Amore aka Dotty

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They made the decision to buy a new Subaru Forester, very easy. The price was right [very competitive], and they got the vehicle I wanted in one day. Thank you Bret and Mike

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Brett & his manager John took very good care of me. Everything went very smooth, from the road test of the Subaru Forester to the pick up. I will be back again.

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Brett worked to meet the needs of our organization as we approached Lacy Auto to "meet or beat" at state contract price. The accepted our request and me our pricing needs.

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I have been buying cars at RC Lacy for years. The reason why is the service you receive there. Brett was great and never the typical pushy salesman. He was easy to deal with and just treated us great. We always like talking to Bob.(Go Yankees) Besides I like to keep local. Thanks to all at RC Lacy

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We went to Lacy to compare the 2014 Subaru Forester to the Outback.We dealt with Stephen Jones.He was very professional,informative,and fun to talk with as we test drove both vehicles.He spent a lot of time with us and answered all questions with no pressure to buy at any time.We returned a few days later and purchased our new Outback.Stephen and Bobby made the whole experience actually enjoyable.If your are in the market for a vehicle I would recommend Lacy and Stephen to anyone.

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Everyone at Lacys we very helpful in making sure that I got the right car for me at the right price. They went out of their way and stayed late to go over financing and any information on the car before I made the final decision to purchase.

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