Laird Noller Ford Topeka - Service Center
Topeka, KS
388 Reviews of Laird Noller Ford Topeka - Service Center
Unkept Promises I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was I purchased a 2016 F-150 and have brought the truck back four times for a rattle somewhere in the engine compartment. The first time they said it was a mechanical defect with the 4x4 system, another time was something with another mechanical piece. The third time, they found it was only a loose harness. That time it was fixed for a few months. It came back so I scheduled it (in advance) to be re-fixed along with getting an oil change. I took time off of work to give up my truck for the day and when I called at nearly 5pm, they hadn't even looked at my car yet! I first off, had an appointment. Second, this is the 4th visit for the same issue. I've purchased four vehicles from them but never again! When I politely discussed my concern with the service advisor, he said they were backed up and then hung up on me. More
Mercury Mariner Bought car from these guys just to discover it had a hard shift/jumping when accelerating six months later. I took the car into them twice during the Bought car from these guys just to discover it had a hard shift/jumping when accelerating six months later. I took the car into them twice during the two years that I had them and asked them to check the transmission. The assured me everything was fine. I ended up taking the car to a transmission specialist. They told me the vehicle was leaking transmission fluid. He also told me it was likely to be a problem since I bought the vehicle. Untrustworthy service. More
Excellent Body Shop Service This Body Shop does the absolute best repair work in the city of Topeka. Workmanship is impeccable, vehicle ready when promised, courteous staff as w This Body Shop does the absolute best repair work in the city of Topeka. Workmanship is impeccable, vehicle ready when promised, courteous staff as well as workmanship a plus. I woeld recommend them without any hesitation whatsoever. More
Buying a car that should have been fixed before they sold it I had purchased a car 2009 Ford Focus from their lot. I had purchased a a brand new 2015 Ford Escape and a couple other vehicles on the same day. Th I had purchased a car 2009 Ford Focus from their lot. I had purchased a a brand new 2015 Ford Escape and a couple other vehicles on the same day. Then the Focus began making noise in the brakes. I took it over to the Mercury lot were my salesman worked. They supposedly did the repairs to the car. Two weeks later and the noise is back and is worse then ever. I then took the car to the 21st Street lot since the other lot said I had to take it were I bought it. They are saying it will cost me for the repairs and that I shouldn't have brought it to them. This is bull, I shouldn't have to run around and try and get a car fixed that should have had everything looked at when I purchased the car. I was told by the salesman that it was just a small noise and will disappear in a day or so if not bring it back. I did just that and now feel they want me to pay for the repairs. I spent 70,000 dollars in two days with this lot. I went back to Ford after being with Toyota for 15 years. Guess that is a big mistake because they never had an issue of making thing correct or backing up the work that they do. More
No Clean-up- Disappointed! I had minimal collision repair done to exterior. When I received vehicle back, the leather seats were so full of dust that I could leave hand prints i I had minimal collision repair done to exterior. When I received vehicle back, the leather seats were so full of dust that I could leave hand prints in it. I was very disappointed that they didn't clean up their mess. As far as body work, it appears to be okay....for now. We will see how it holds up! More
Door repair Fast service - finished sooner than expected; reasonably/fair price; very pleased with quality of work; friendly employees; would definitely return fo Fast service - finished sooner than expected; reasonably/fair price; very pleased with quality of work; friendly employees; would definitely return for future body repair needs. More
great job on the work you did on my car will use you guys if i ever need car repairs in the future you had it done a day earlier than you told us thanks so much if i ever need car repairs in the future you had it done a day earlier than you told us thanks so much More
The Noller Body Shop Repairs were Excellent. The reason "Why" I have given this rating is because my 06' Mustang Convertible looks just like new! Noller Ford has always taken good care of my Pony and I' "Why" I have given this rating is because my 06' Mustang Convertible looks just like new! Noller Ford has always taken good care of my Pony and I'm very greatful. Thank you. More
I first of all want to Thank Jordan for taking the time to answer all questions and diligently arrange for my vehicle to be back to Showroom quality by my B-day on 2/3!!! Then he even helped me another sit to answer all questions and diligently arrange for my vehicle to be back to Showroom quality by my B-day on 2/3!!! Then he even helped me another situation later that afternoon after I had picked up my vehicle. JoAnn always greets you with a smile as soon as you walk in, she makes you feel at home. I had my vehicle towed there on 1-14 and Tucker greeted me and assured me that all will be well he walked me through the process. I am very impressed with the care that is provided to both the customer & the car, and oh yeah, my vehicle was clean and it had that "new car" smell!!! What great service!!!!I don't know the names of the people who did the paint job and body repair, but I also want to say Job Well Done!!!!!!! I have had previous repairs through years and have always had excellent quality repairs!!! More
My husband went into the dealership for an oil change on his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be ser his Dodge Ram 3500 and ended up buying me, his wife, a NEW car! Joe and my husband struck up a conversation as he was waiting for his truck to be serviced, and one thing led to another and now we are proud owners of a 2013 Ford Focus ST! Joe was not pushy, he was just helping my husband kill a little time. Joe is by far the best car salesman we have encountered so far. We would HIGHLY recommend your next purchase be with him. We've never bought a new new car before, and he made the experience awesome. More