Laird Noller Ford of Lawrence

I had a great experience buying my 2014 Fusion from Josh Hoke. Most of the communication was done via email and on my own time, but Josh was extremely quick to respond to all of my questions. He went out Hoke. Most of the communication was done via email and on my own time, but Josh was extremely quick to respond to all of my questions. He went out and found the exact vehicle I was looking for. He was up front and honest on what they could do from a pricing perspective on the new vehicle and on my trade. Everything went as discussed via email. There were no games or gimmicks. When you get aggressive pricing, you always wonder if there are any "gotchas". With Josh there wasn't any of that. I also, drove all the way from Kansas City to Lawrence because of his attentiveness to my questions and his ability to get what I was looking for. I highly recommend working with Josh and LairdNoller. More

We had a very easy car buying experience with Josh. He contacted us through the USAA car buying service and was very professional and helpful. He was able to locate the exact car I requested and had it re contacted us through the USAA car buying service and was very professional and helpful. He was able to locate the exact car I requested and had it ready and waiting for when we arrived. I highly recommend them for the best car buying experience. More

They treated me with a great deal of honesty and respect. I think I have a great car at a fair price! Extremely knowledgable about the car and worked hard to get what I wanted without pushing! I think I have a great car at a fair price! Extremely knowledgable about the car and worked hard to get what I wanted without pushing! More

I bought a vehicle in 2005 from Laird Noller in Topeka and have been completely satisfied and now same with Laird Noller in Lawrence. Thanks and have been completely satisfied and now same with Laird Noller in Lawrence. Thanks More

Sean Isaacs the sales rep treated me real professional and answered all questions. If he didn't know he told me he didn't know and I really appriated that honesty. Alex Marfise did a wounderfull job in h and answered all questions. If he didn't know he told me he didn't know and I really appriated that honesty. Alex Marfise did a wounderfull job in helping to complete the sale by refinancing are other vehicle so we could close the deal. I would recommend Laird Noller Ford and especially Sean and Alex. More

We located this dealership via the internet and Mike Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Sp Smith promptly responded to our request. In a very short time he located the car we wanted. He made this transaction very easy. We live near Springfield, MO and could not find what we were looking for here and began searching for dealerships nearer our daughter who lives in Kansas City, MO. When we got to the dealership everyone we encountered was amazingly accommodating and very welcoming. It was well worth the drive to have this sort of experience when buying a new car. We would recommend Laird Noller to any of our friends and family. More

Jon Frey Purchase was for my wife. I've purchased Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Ove Jon Frey Purchase was for my wife. I've purchased over fifty new and used cars during my life and this one was actually fun...amazing. We live in Overland Park (they are in Lawrence...45 miles away) and Greg Cooper actually brought the car down here to the house. My first contact with him was on his day off fishing and he answered his cell without hesitation. I was able to do a complete inspection of the vehicle, drive it out and could even have taken it over to my mechanic if I wished. The car was impeccable (and had a free "clean" Carfax). I wish I'd had Greg as a rep when I had my business. He does a great job of fulfilling needs and recognizing when not to "sell." We had some common interests, and he listened more than he talked. Great sense of humor and was able to walk away from the deal and still like each other if that was the deal. We cut the deal at my table and he delivered the car and paperwork to us the next day. He assisted my wife with the Bluetooth and door opener while he was here and showed her all the bells and whistles. It was the best experience I've ever had with a car dealership...no running back and forth to his manager...just a straightforward he could do the deal or not. Laird Nollen should be complimented for having the trust in their staff to act for them without intense oversight. Just very refreshing to see. My wife absolutely loves the car and I couldn't compliment Laird Noller and Greg more. More

The service was very quick and reliable. I did most of the deal online and over the phone and I enjoyed it. The car is great. Thanks! the deal online and over the phone and I enjoyed it. The car is great. Thanks! More

Great job I really enjoyed the experience and is very satisfied with the car I picked I would and will refer my friends and family to here satisfied with the car I picked I would and will refer my friends and family to here More

I have to say that I was very impressed. This was my first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I sai first car that I purchased all on my own. I visited the dealership about a month ago. Did not find the right fit for what I was looking for. I said I would keep looking. About two weeks later, my sales person Mike Smith, called to say that he had gotten me approved for a loan and that he had found me a car. I about dropped the phone. I had no idea that he had continued to work on the sale for me. I came in, looked at the car and liked it, so we started the process of the sale. That shows commitment to his customers! I have never had a sales person search for a car for me for two weeks without me knowing about it. That was impressive and I will come back to this dealership for that reason. My friends have all been told that Mike Smith at Laird Noller really has his customers interest at heart and I thank him for that. Thanks Mike!! More