Back

Laird Noller Hyundai - Service Center

Lawrence, KS

4.5
31 Reviews

31 Reviews of Laird Noller Hyundai - Service Center

Sort by
April 27, 2025

Great Everyone was super helpful and quick to get my car fixed. Loved it! Woohoo! More

by elgku0
Recommend Dealer
Yes
April 25, 2025

This is the third time I have come to the Laird Noer hyundai service center and have been treated poorly. Todd was amazing and he tried to address all the issues on the other hand when he tried to fix m More

by nickel772003
Recommend Dealer
No
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
May 09, 2025 -

Laird Noller Hyundai responded

Thank you for taking the time to share your feedback. While we're glad to hear that Todd provided excellent service and did his best to assist you, we're truly sorry that the rest of your experience at our service center didn’t meet expectations. No one should feel talked down to or dismissed, and we take your concerns seriously. Your experience does not reflect the level of care and respect we strive to provide every customer. We’ll be reviewing this situation internally to ensure it’s addressed appropriately. Thank you again for bringing it to our attention—we appreciate the opportunity to do better.

April 25, 2025

Fast, friendly and knowledgeable. Todd made sure I knew what was happening with my vehicle while it was in the shop. More

by raytashap
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
April 25, 2025

Joshua's very accommodating and was able to explain complex issues about my vehicle since I'm not that very knowledgeable with cars. My car is in good condition now after my last appointment. More

by void_siren
Recommend Dealer
Yes
Employees Worked With
Joshua Scudder
April 24, 2025

Had my first oil change, something wasn't right and we were leaking oil. They took excellent care of us and got things fixed up for us. Thank you More

by pam_flowers
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
April 23, 2025

Always great to work with. Efficient and thorough. Todd was very helpful in getting my service needs taken care of More

by DANAHAWKE
Recommend Dealer
Yes
Employees Worked With
Todd Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Kelley
April 04, 2024

Very friendly and courteous They have been very helpful and answered any questions I had More

by Gregoryhahn
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 04, 2024 -

Laird Noller Hyundai responded

Thank you for taking the time to share your experience with us! We're delighted to hear that our team was friendly, courteous, and helpful throughout your visit. Providing excellent customer service and addressing any questions or concerns is our priority, and we're glad we could assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and your business, and we look forward to serving you again!

April 01, 2024

Not completely convinced they are up to date with the ev experience Daniel does listen to me and believe he's trying to learn about the ioniq5 More

by ljlibeer
Recommend Dealer
Yes
Employees Worked With
Daniel Devader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Devader
April 01, 2024

Very efficient and helpful They took very good care of my truck while I waited More

by steague48
Recommend Dealer
Yes
Employees Worked With
Shawn in service
March 29, 2024

Good It was a good experience and I am excited to get my vehicle may 2nd More

by Kevmhk21
Recommend Dealer
Yes
Employees Worked With
Dan