Laird Noller of Hutchinson

Reason for Visit: Sales

I recommend this dealer: No

My Review of Laird Noller of Hutchinson:
it sucked working with these people

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Reason for Visit: Service

I recommend this dealer: No

My Review of Laird Noller of Hutchinson:
I have had my 1999 jeep grand cherekee to the dealership so many times over the past 3 and 1/2 years that I've lost count. Most recent experiences were for a wet floor on the front passenger side. After the first service, floor and leak was worse and we had to take it on vacation changing towels the whole trip. Took it back when we returned, and brought it home with a loose and clicking steering column. Took it in again and was told they did'nt have time to look at it...never an apology for the inconvience. We purchased the extended warrenty which included a vehicle to use during service...it's always more of a hassle than it's worth. I'm now in the process of documenting every service ever done on the vehicle to submit to authorities.

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