Allen Samuels Chrysler Dodge Jeep Ram
Hutchinson, KS
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Very professional and knew their products well. Would highly recommend them. After purchase took time to demonstrate the car’s features. Would highly recommend them. After purchase took time to demonstrate the car’s features. More
I brought my Jeep in for some warranty work and a couple additional concerns. It did take a little longer than planned, through no fault of the dealership, but Bill bent over backward to make sure all the r additional concerns. It did take a little longer than planned, through no fault of the dealership, but Bill bent over backward to make sure all the repairs were taken care of and that we walked away having had a good experience. I sincerely appreciated the time he took to listen to my concerns as well as Bill’s integrity and at the end of the day I that’s what makes the biggest difference. I can say that I would recommend the service department here for your Jeep repairs. More
This dealership was very unprofessional. They gave me false information and then when I questioned it was told I was being unreasonable. Their management team talked down to me and dismissed me when I tr false information and then when I questioned it was told I was being unreasonable. Their management team talked down to me and dismissed me when I tried to get answers. More
Don't bother making an appointment for service. All I needed was an oil change and tire rotation. I made an appointment online with the service manager several days ahead who confirmed my appointm All I needed was an oil change and tire rotation. I made an appointment online with the service manager several days ahead who confirmed my appointment for 9am Saturday. I arrived at the dealer at about ten minutes before 9. I didn't want to be late because I had so many other things to do that day after I got my service done. I ended up sitting in the showroom talking to a very nice salesman about the new Jeep Gladiator Pickup that was not yet at the dealers to view. I looked down at my phone to check the time and realized that it was 10:45. So I excused myself and went back into the service department thinking that surely they would be done by now. To my surprise they hadn't even started yet. I was not happy when I found out that there was still one or two vehicles in front of mine still needing service. I thought to myself, why did I even bother making an appointment? When they finally got done with my vehicle at 12:05 they tried to charge me over $80 even though I had given them a coupon for $24 when I first arrived. Okay so that took another 15 minutes to sort out but they did end up excepting my coupon and sent me on my way. At that time it was about 12:30 and so many of the things that I wanted to do that day I didn't have the time to do anymore. I felt like my whole day was wasted at the dealer trying to get a simple oil change done. Thank you so much Allen Samuels for wasting 3 and half hours of my time on a job that I had an appointment for that should have only taken about 20-30 minutes. More
Great salesman, great service! Tom was great! Stayed after hours, along with the finance team to get my fiancé and I in the GMC Terrain we have been looking for. Very impressed! Tom was great! Stayed after hours, along with the finance team to get my fiancé and I in the GMC Terrain we have been looking for. Very impressed! More
This is a fantastic dealership! Gary Klausen is the best car salesman in the world. He cares so genuinely about his clients. As soon as we walked up, I knew that this was the place t Gary Klausen is the best car salesman in the world. He cares so genuinely about his clients. As soon as we walked up, I knew that this was the place to buy a car. He told me straight up what my price range would be that way I wouldn’t fall in love with a car I couldn’t have. Gary went above and beyond what was expected of him. He even told me that if I need my car serviced but had to work, he would come pick it up from my work, get it serviced and bring it back to me. I can’t express how grateful I am for Gary. After a horrible experience at a different car dealership, Gary made buying a car not so scary. Anyone that needs a car, new or used, go to Gary at Allen Samuels in Hutchinson, KS!! More
Ram 1500 BigHorn Talked to Doug Myers about wanting a newer vehicle. He told me to come in and see what they had. I met my salesman Tom Bowen. He showed me a 2017 Dodg Talked to Doug Myers about wanting a newer vehicle. He told me to come in and see what they had. I met my salesman Tom Bowen. He showed me a 2017 Dodge Ram BigHorn. Well the rest is history. The overall experience was great. Everyone involved makes you feel comfortable and goes above and beyond what would be expected. Thanks for the experience and the great ride. More
2014 Ford Focus Thomas Bowen was pleasant to deal with and was very respectful to myself and my daughter. Even though I did not get a discount from the advertised pri Thomas Bowen was pleasant to deal with and was very respectful to myself and my daughter. Even though I did not get a discount from the advertised price, Tom Mora was professional and also respectful during the process. I did not see the finance manager listed here that processed our paper work but he was helped us finish the transaction in a thorough and timely manner. The last 9 vehicles I have purchased have all been Fords, but if I ever decide to switch brands, I would definitely return to Allen Samuels because of my recent experience. More
Good salesman I would really liked to give an A+ rating!! The salesman worked hard to earn my business!! The manger above him really seemed to not really care about I would really liked to give an A+ rating!! The salesman worked hard to earn my business!! The manger above him really seemed to not really care about selling me a vehicle or not. I was in need of a heavier truck in a hurry found what I was looking for via the internet. If it wasn’t for Tom Bowen I would have definitely went else where!!!! More
Above and Beyond Allen Samuels is AWESOME!!! They went above and beyond to make sure I got the truck I wanted. Without hesitation they went to a dealership in another Allen Samuels is AWESOME!!! They went above and beyond to make sure I got the truck I wanted. Without hesitation they went to a dealership in another state to get the truck I wanted. They were more concerned about my happiness than the mighty dollar. Without thinking twice they made sure I had a vehicle drive while they were getting my truck and set me up with a price and payment that I could afford. Their finance manger was very diligent in making sure I could get the best interest rate possible, that was appreciated as well. Thanks Fellas I truly appreciate you all. More