"Excellent Customer Service"
- Geo III
Suzie has been my Service Writer ever since this facility opened. She knows my Explorer better than i do. Last week I walked in and she said, You need an Oil change right? I said how did you know and she replied, because I have seen you in awhile. Now this is personal service!!!. I have come in with a tail light out and the technician fixes it on the spot and I only pay for the bulb. When the car has need more lengthy service, Suzi always manages to find me a loner car. When I do come in for minor service and wait, they have an incredible waiting room with free WiFi and a big screen TV. Please a large window that looks out onto the service floor where you can watch you car being taken care of. They have nice easy chairs, table and even a computer work bench. Free coffee and Popcorn. This is The Best car Service Department I have ever dealt with.
"Car buying and service"
Very professional and exseptional staff. This is my second purchase from this establishment and I can't not be pleased or more satisfied with my overall experience.
"The best customer service! "
- S Novoa
I purchased my car from Lakewood Ford several years ago. It was the most pleasant car buying experience I've ever had. In the years since, I've always had my vehicle serviced there. They have consistently provided superior customer service and I wouldn't go anywhere else!