We had been looking for used vehicles in our Chattanooga area and online for a few weeks. We were passing my husband's car down to our teenage son and getting something newer for my husband to drive. He specifically wanted a manual, which limited our choices right from the start. We also had a budget to work with, which made the available inventory even smaller. We visited several dealerships and contacted a few from our online searches. We were so impressed with the online reviews for Lance Cunningham Ford, compared to reviews of other dealerships we had seen online. My husband called to inquire about a used car he found online that looked like it was close to our budget. Unlike other dealerships we had talked with, the people at Lance Cunningham were quick to respond, honest and upfront, and willing to work with us to get our "out-the-door" price within our budget. Cole Fisher was fabulous. He respected our time, knowing that we were making a drive from Chattanooga to Knoxville. We were pre-approved for an amount from our bank, but he was able to get us a better interest rate and save us money. He worked with us over the phone to help make the paperwork process go much quicker and we were in and out in about an hour and 15 minutes. It's the absolute best car buying experience we have ever had.