Jaguar Land Rover Houston Central - Service Center

Jay and Dexter are the BEST! I have taken every Land Rover I have owned to this dealership for many years and have received excellent service each and everytime. I would refer to I have taken every Land Rover I have owned to this dealership for many years and have received excellent service each and everytime. I would refer to these gentlemen in service. Getting a loaner is the only true downfall due to having to wait longer periods of time to get one, otherwise service is great! More

They never fail me. While I live a good hour away from this dealership and can drive to another one half the distance I always get great service and commitment at Land Ro While I live a good hour away from this dealership and can drive to another one half the distance I always get great service and commitment at Land Rover Central Houston! Jay who has been my Service advisor along with my mechanic has always been in touch with me during repairs and do the best they can to make sure I get the repairs and service one would expect. From a Loaner car to the ladies closing my invoice this dealership puts me first and understands my needs related to my work, car, and expectations. Happy to recommend them. K. Cruz/Land Rover owner More

Easy! Have always enjoyed working with Land-rover Houston Central for all of my Rover needs! My service reps have always been easy to schedule and work with Have always enjoyed working with Land-rover Houston Central for all of my Rover needs! My service reps have always been easy to schedule and work with! More

Takes forever and damage to vehicle while in lot They had my car for four months and could not repair it. Additionally it came back with scratches as if it hit something or got hit on two of the door They had my car for four months and could not repair it. Additionally it came back with scratches as if it hit something or got hit on two of the doors, quarter panels and the front bumper. More

EXCEPTIONAL !! FROM SERVICE TO SALES. They picked up my new Land Rover for its first service and delivered it on time. I was also provided with loaner while the car was in service. Micheal They picked up my new Land Rover for its first service and delivered it on time. I was also provided with loaner while the car was in service. Micheal in service is very responsive. More

Efficient and quick They did my scheduled service in a day and communicated thoroughly. Only drawback is that there's not a loaner car program. The only options are to g They did my scheduled service in a day and communicated thoroughly. Only drawback is that there's not a loaner car program. The only options are to get dropped/picked or use their shuttle service. The shuttle service is good, but extremely inefficient. Be prepared to wait a while if you're using the shuttle service. More

Received prompt and courteous service from Joey the service manager and Jay the service writer on my recent visit. They were very accommodating and resolved my battery issue effectively. I find it best service manager and Jay the service writer on my recent visit. They were very accommodating and resolved my battery issue effectively. I find it best to visit with the service dept in person to discuss and schedule my appointments versus attempting to so by telephone. More

Service Mike was amazing. Thrilled that they found a serious problem and fixed it for no charge. Thanks Mike for the great work. Fay Kirby Houston, TX Mike was amazing. Thrilled that they found a serious problem and fixed it for no charge. Thanks Mike for the great work. Fay Kirby Houston, TX More

I definitely recommend Michael Quinones! (Service advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best cu advisor, Land Rover) He is very patient and listens to everything that the customer has to say. He always gets back to you when he say he is. Best customer service in Houston, and everyone is wearing a mask for everyone’s protection. Great dealership! More

Best service department I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service repr I have been going to this dealership for 5 years now and they are always prompt, professional and do a great job. Michael Quinones is my service representative and he is the absolute best. I highly recommend this dealership and Michael. More