Land Rover Jaguar Van Nuys

My experience with Justin Permijo at Land Rover was outstanding from start to finish. He consistently demonstrated professionalism, honesty, and genuine kindness throughout the entire process. His prod outstanding from start to finish. He consistently demonstrated professionalism, honesty, and genuine kindness throughout the entire process. His product knowledge and attention to detail made it easy to make informed decisions, and his communication was always clear and timely. More

Justin Permijo is the absolute most amazing person and dealer I have ever worked with. He is responsive, attentive, and always has customers best interest in mind. dealer I have ever worked with. He is responsive, attentive, and always has customers best interest in mind. More

This dealership and management has been delightful to work with. They go above and beyond to keep customers comfortable work with. They go above and beyond to keep customers comfortable More

Absolutely the smoothest purchase of a vehicle in my life. My salesman Johnny was a straight shooter and I really appreciated that. Unreal the deal I got on my Genesis, thanks Johnny 😁 life. My salesman Johnny was a straight shooter and I really appreciated that. Unreal the deal I got on my Genesis, thanks Johnny 😁 More

Jonny is the man! !! Not only was he very professional and HONEST right from the get go, you could tell he knows what he is doing when it comes to the customers experie !! Not only was he very professional and HONEST right from the get go, you could tell he knows what he is doing when it comes to the customers experience! Jonny didn’t just stay at work late to help us, he waited at the dealer until the MIDDLE OF THE FREAKING NIGHT! 12 AM PEOPLE. Just too personally hand this car over to us when we had issues getting there on time. Bro I don’t know anybody who would do that for a car less than 20k. No matter who you are he will be there for you from beginning to end PERIOD. I have dealt with a lot of dealers and sales people in my life and most of them seem like they don’t even want to sell you a car. Jonny on the other hand, Jonny wants to do more then sell you car, he wants to makes your dreams come true!!! He made myn and my wife’s dream come true with our new car!! Thank you Jonny Kramer and thank you Galpin motors for being the best experience I have ever had buying car hands down! P.S. the dealership is very nice, I can tell if I was there when they were actually open the vibe would be sick. More

Loyal for Life Thanks to Jonny Kramer & the Galpin Family I’ve known Jonny Kramer for almost 15 years and have worked with him on six different leases — and every single experience has been beyond Family I’ve known Jonny Kramer for almost 15 years and have worked with him on six different leases — and every single experience has been beyond amazing. Jonny goes above and beyond every time, making sure I get exactly what I need with honesty, care, and incredible attention to detail. He’s not just a salesman — he’s family. He even includes my daughter in the experience, rolling out the red carpet and making her feel like part of the Galpin magic — truly other-worldly! Jonny’s professionalism, integrity, and heart have made me a lifelong Galpin customer, and I’ve recommended him over and over again to family and friends — every single one of them has had the same incredible experience. Thank you, Jonny, for always setting the gold standard in customer care and making every car-buying moment special. You’re the reason I’ll never go anywhere else! 🚗✨💫 More

I had a fantastic experience at the Range Rover dealership thanks to Jonny Kramer. I purchased a Range Rover SE P400, and Jonny made the entire process smooth and enjoyable. He was incredibly knowl dealership thanks to Jonny Kramer. I purchased a Range Rover SE P400, and Jonny made the entire process smooth and enjoyable. He was incredibly knowledgeable about the car, walked me through all the features, and took the time to clearly answer every question I had. His approach was professional, patient, and genuinely helpful—never pushy. I truly appreciated how effortless he made everything from the test drive to the final delivery. If you’re looking for someone who knows the product inside and out and truly cares about customer satisfaction, I highly recommend asking for Jonny. I absolutely love my new Range Rover. More

We've had some terrible experiences at other dealerships and Arnold Chaparro really turned it around for us. He was very professional, prompt and very proactive with our needs. Arnold truly went above and and Arnold Chaparro really turned it around for us. He was very professional, prompt and very proactive with our needs. Arnold truly went above and beyond, making the entire process seamless - it was the best experience! Will definitely be coming back for any future purchases :) More

I cancelled a service contract last December, but still getting payouts on my credit card because the finance department can't or won't DO THEIR JOB. Safe Guard Int'l cancelled the service and issued a ch getting payouts on my credit card because the finance department can't or won't DO THEIR JOB. Safe Guard Int'l cancelled the service and issued a check to Land Rover Jaguar Van Nuys last December, but this dealer has yet to pay off Budco Financial who keeps billing me for the cancelled service. I have done three rounds of phone calls / on hold, note taking, etc. with each of the parties including 1 Budco, 2 Safe Guard, and 3 finance department of Land Rover Jaguar Van Nuys—each telling me the account is closed and it's Land Rover Jaguar Van Nuys who has dropped the ball. Meanwhile I'm still getting bill notifications. The finance department of Land Rover Jaguar Van Nuys is a mess. Customer service is a joke. Avoid this place! More