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Land Rover North Haven - Service Center

North Haven, CT

4.7
193 Reviews

193 Reviews of Land Rover North Haven - Service Center

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June 06, 2024

Excellent Associate. A level of unrivaled service next to none. Sierra is really good at what she does. More

by JEFF.HIGENYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante-Jette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Land Rover North Haven responded

Jeff, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sierra and our team and look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2024

Had trouble with this car from brand new vibration at 1100rpm I was told it was normal More

by upscalewelding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armad Hinton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante-Jette
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Land Rover North Haven responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 18, 2024

Domenic is great. He is so personable and helpful. I don’t know many of the other staff but would recommend the dealership. More

by monica.fradkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Land Rover North Haven responded

It has been a pleasure serving you, Monica. Quality customer service is always our priority, and we're happy to hear that Domenic met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 20, 2024

The service was excellent. The employees were very professional. The service was very timely.A plus!! More

by MPOWELLMCKNIGHT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante-Jette
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 16, 2024

The most personal and professional sales group for any dealership I've ever dealt with. From my inital telephone call with Bill Kokoszka, to the date of delivery was exceptional. More

by WSTOJCICH
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armad Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kokoszka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 08, 2024

Great team- went the extra mile to assist with my immediate needs. Arrived for a routine quick fix, turned out the car needed more and although they didn’t have a loaner, they quickly made adjustment More

by markgarilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Land Rover North Haven responded

Mark, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 05, 2024

My expericece exceed any and all expectations Clearly your entire workforce understands attention to detail I am extremely happy I chose your location to purchase my car, based on my experiences with y More

by HARRY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Amarante-Jette
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Longmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Land Rover North Haven responded

Harry, Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 01, 2024

I always have an exceptional experience at Landrover north haven. Very experienced and professional. Great communication and customer service More

by rgoodstuff
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Apr 01, 2024 -

Land Rover North Haven responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 29, 2024

You repaired my vehicle's satellite antenna. It was unable to receive and hold a signal. It is now functioning properly. More

by mccoym
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Mar 29, 2024 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 28, 2024

Excellent service excellent advisor on time with work work was explained clearly on what needed to get done More

by MCDERMOTTLYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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