Land Rover Orlando

Excellent service! Very attentive to details. Michale Kammer - always willing to go above and beyond. Thank you for everything! Very attentive to details. Michale Kammer - always willing to go above and beyond. Thank you for everything! More

Matt Yates was outstanding. He was helpful, available and most importantly, he was honest. We purchased our car sight unseen and depended on Matt’s input to make the final decis He was helpful, available and most importantly, he was honest. We purchased our car sight unseen and depended on Matt’s input to make the final decision. Matt arranged for a driver to deliver the car to us. He was absolutely wonderful to work with. We would highly recommend Matt to anyone looking to purchase a car. More

I’ve been a Land Rover customer for 16 years and have always received the best treatment and service! always received the best treatment and service! More

Michael Kammer is constantly in touch with me before and after the delivery of the vehicle. Very professional and respectful. He helped me with my previous vehicle issue and made everything very smooth. Mic after the delivery of the vehicle. Very professional and respectful. He helped me with my previous vehicle issue and made everything very smooth. Michael is the #1 More

We’ve bought 2 Defenders from this dealership and have been extremely pleased with the experience.. Im sure all the sales associates are well qualified professionals but our “go to” person is Michael Kamm been extremely pleased with the experience.. Im sure all the sales associates are well qualified professionals but our “go to” person is Michael Kammer. He makes buying a car enjoyable ! He has been with Land Rover of Orlando for many years and is so knowledgeable about these cars. More

Within the past two years we have bought two Range Rover Sports and one Defender. The experience has been an amazing and working with Matt Yates makes it even better. He is very responsive to our needs and Sports and one Defender. The experience has been an amazing and working with Matt Yates makes it even better. He is very responsive to our needs and for my next purchase I will definitely contact Matt. If you want a good salesman who is very knowledgeable about Land Rover’s vehicles. Matt Yates is your guy! More

I recently purchased a 2021 Mercedes. What I thought was a great deal (price and mileage), turned out to be my worst car buying experience. There was a heavy vibration in the vehicle What I thought was a great deal (price and mileage), turned out to be my worst car buying experience. There was a heavy vibration in the vehicle when I was driving home at a high speed. Decided to take the car to a credible source for inspection. The findings were alarming. There were vital missing pieces under the vehicle that connect the axle and base of the car. I was told the car should’ve never been sold it that condition for safety reasons. Took the car back to Land Rover to get fixed and was given a loaner. I don’t live around the corner. This is a hour and 45 minute commute. I chased this dealership for missing paperwork, updates on my vehicle. They bear the name of an Elite dealer but operate like a random roadside auto group. They made zero provisions for the inconvenience they caused me. I’m still waiting for a part that’s on order. When I did my research, I was told I can get the part in two days as it is in stock at an Orlando dealership. It’s been two weeks and counting, I’m still waiting. Customers are numbers when they walk through the doors of this dealership. They have zero customer service etiquette and don’t seem to be concerned with customer satisfaction. Do not be swayed by pricing. Do your research and spend your money with a dealership whose actions match the elite name they bear. More

Best experience I have had buying a Range Rover. I bought a LWB Autobiography it is sixth Land Rover vehicle I have bought. Matt was great to work with very informative and efficient. I would re I bought a LWB Autobiography it is sixth Land Rover vehicle I have bought. Matt was great to work with very informative and efficient. I would recommend him highly. Clarke More

I’ve had a nightmare with my purchase. Purchased a 16 Yukon Denali, left it for a week to get service completed because I told the sales rep I felt a judder at every shift point even thoug Purchased a 16 Yukon Denali, left it for a week to get service completed because I told the sales rep I felt a judder at every shift point even though I could only drive up to 40mph on their route and the rear driver taillight was out. About 2 weeks later I’m planning on picking up the vehicle and coordinated to be picked up but on the drive back to the dealer as the salesperson was driving, there was a horrible trans judder. I had not taken delivery at that point and asked to speak with the sales manager to cancel the deal but was talked into leaving with it after being comforted about their reputation with Lithia Motors and how they stand behind their product. I made sure to let them know I would keep the deal if they covered and fixed the judder. Came back twice before a Trans flush done which was just a bandaid. Judder came back and after leaving it with them for a month and taking it to GMC, we find out it needs a new transmission. It’s been a total of 3 months lost waiting for a resolution. I’ve made a total of 6 2-hour trips and have been very understanding but now I’m being stuck with the bill. Either I lose $12k to trade in or I lose $6k-$7k to fix after only having it for a few months. More

Excellent service and very friendly team Everything things was very clear from beginning of deal things was very clear from beginning of deal More