Land Rover Orlando

Misled, Scammed, Deceived Recently I had been searching for a specific Pre-Owned vehicle, as a long time Fields Auto Group customer I immediately searched their dealership chai Recently I had been searching for a specific Pre-Owned vehicle, as a long time Fields Auto Group customer I immediately searched their dealership chain inventory of vehicles and came across the perfect FJ at Land Rover Orlando. I stopped in to check it out and turned out to be perfect, every package and feature I wanted. After getting the basics salesman Matt Yates told me the dealership was "haggle free" and the best price was presented up-front, the price that was given to me was $3,900 above average retail, with the understanding everyone is in the business to make money. I made them a reasonable offer with the hopes that a previous returning customer added value, which it did but not to the number I would have liked. After multiple conversations about negotiation back and fourth we agreed upon a number, at this time it was Saturday night minutes before the dealership closed and understood they were closed on Sundays, with that said Matt and I agreed to close the deal on Monday. Monday morning came around and a great amount of pressure was put on myself to be down first thing that morning which couldn't happen due to meetings, and classes but the vehicle "was put on hold for me" till I could come down during the late morning early afternoon. Matt had sent a text to me stating that another customer was potentially coming to look at the vehicle and that I should come down, but he would keep me updated on that sale (this was around 11AM). After going to the bank, getting a cashiers check for the vehicle I headed to the dealership and arrived at 12:45 - I immediately knew something was fishy as Matt approached me with confusion and stated that the vehicle had been sold behind my back even though it was being "held" for me and no apology for the wasted time and effort was given. I have never felt so misled by a representative from a very well know and high-end auto group such as Fields. This dealership should be ashamed to have the Fields name on their building, and I would highly urge potential customers shop at another dealership. More

Thank you! Adam Clark has been great at addressing all of my concerns with my vehicle. He has worked very hard towards correcting the problems in an efficient m Adam Clark has been great at addressing all of my concerns with my vehicle. He has worked very hard towards correcting the problems in an efficient manner. Thank you! More

Great experience buying out of state Matt Yates has my highest recommendation which leads me to think that the dealership overall is fantastic as well. I found a BMW 535i on the web that Matt Yates has my highest recommendation which leads me to think that the dealership overall is fantastic as well. I found a BMW 535i on the web that Land Rover Orlando had on the lot from a trade in and spoke with Matt about the acquisition. He was very patient with my concerns and reservations as an out of state internet buyer and helped address and alleviate all my concerns. Once we agreed on the deal, I booked at plane ticket into Orlando. Matt picked me up from the airport in my soon to be new car and went over all the features with me for about 30 minutes when we got back to the dealership. Paperwork was a breeze and overall so was the buying experience! So happy with my car and was glad I was able to work the deal with Matt. He is very knowledgeable, laid back and extremely professional. More

Great People , very enjoyable thru out Matt showed great patience with me , He was always very informative , a Pleasure to have as my Salesperson...! , Can't wait to go back in the future.. Matt showed great patience with me , He was always very informative , a Pleasure to have as my Salesperson...! , Can't wait to go back in the future..... , Very Helpful. More

Top Notch I recently purchased a 2010 Range Rover Supercharged from Matt at Land Rover Orlando. My experience was, quite simply, the best car buying experience I recently purchased a 2010 Range Rover Supercharged from Matt at Land Rover Orlando. My experience was, quite simply, the best car buying experience I have ever had. Matt was completely professional throughout the entire process. His knowledge of the Range Rover brand, as well as all related issues, was very impressive. The dealership itself is top notch, from the friendly staff, clean facility, complementary service add-ons (including free car washes for customers, etc.), and comfortable waiting area stocked with treats. Recommended without reservation. More

Evoque This was on of the best experiences we have ever had purchasing a vehicle. We have told family an friends about our experience an some have decided to This was on of the best experiences we have ever had purchasing a vehicle. We have told family an friends about our experience an some have decided to stop in an do a test drive. More

Purchase of 2014 Range Rover Sport Upon my decision to purchase a Range Rover Sport, we visited Land Rover Orlando and met with Matt Yates. From our initial visit to the dealership, Upon my decision to purchase a Range Rover Sport, we visited Land Rover Orlando and met with Matt Yates. From our initial visit to the dealership, to the delivery of my car, every aspect of the purchase experience was exceptional. Matt is a true professional, making sure that the purchase went smoothly and took time to see that I was comfortable operating all of the features on my car. I have since brought my car to the dealership to be washed, was immediately greeted by very friendly staff and the wash was great. Matt made the purchase of my Range Rover a great experience and I would highly recommend Land Rover Orlando! More

Great Experience Erik was very helpful with the entire process of buying a car, and everyone at the dealership was very friendly. There was no pressure or tricks, an Erik was very helpful with the entire process of buying a car, and everyone at the dealership was very friendly. There was no pressure or tricks, and they worked with us and even helped us to get leather in the car which we purchased. Erik's boss who did the paper work, her name is Veronica I believe, was also very helpful. The car was in great shape, and we were even allowed to test drive the car on our own. I would definitely recommend a purchase from this dealer if you are looking to pay a far price and want to avoid cheezy gimics. More

Fields' Erik Ahlberg & Robert Kiel are the best We just bought our 3rd Land Rover from them - we were out the door with the new vehicle within 2 hours with exactly what we wanted and all questions a We just bought our 3rd Land Rover from them - we were out the door with the new vehicle within 2 hours with exactly what we wanted and all questions answered! More

Mike K was great! Excellent!!!! Amazing service. Love the vehicle. I was so happy with everything. I cannot say enough positive words about Mike K and his staff. Tr Excellent!!!! Amazing service. Love the vehicle. I was so happy with everything. I cannot say enough positive words about Mike K and his staff. Truly the best!!! More