
Land Rover Thousand Oaks
Thousand Oaks, CA
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159 Reviews of Land Rover Thousand Oaks
Problem was fully resolved by dealership by covering the battery replacement under warranty. Service was completed in a couple hours and as always Victor was great. battery replacement under warranty. Service was completed in a couple hours and as always Victor was great. More
The entire process was excellent. Cody and Kevin and Dino helped me greatly with all my needs and made the process so easy. I got my perfect vehicle. Cody and Kevin and Dino helped me greatly with all my needs and made the process so easy. I got my perfect vehicle. More
Great service at LandRover Thousand Oaks, CA! Met by Steven Mozes with a smile and took care of us right away! He was polite, knowledgeable and happy to assist us! Fantastic customer service a Met by Steven Mozes with a smile and took care of us right away! He was polite, knowledgeable and happy to assist us! Fantastic customer service and a big THANK YOU to Steven!! 🙌🏻 More
For over 5 years, I have trusted this local dealer. for all my car needs. Víctor Ávalos is my service advisor. He is very profesional, and his honesty and ethics set him apart. Great customer service! for all my car needs. Víctor Ávalos is my service advisor. He is very profesional, and his honesty and ethics set him apart. Great customer service! More
Called about a Range Rover this morning. No haggle was ready to pay full price. Waited 40 minutes for an answer if a vehicle was available, meanwhile another person from the dealer contacted No haggle was ready to pay full price. Waited 40 minutes for an answer if a vehicle was available, meanwhile another person from the dealer contacted me from my info request I put in the night before and said he was about to send me over a pricing layout and financing wasn’t a problem at all. First salesmen calls back and all of a sudden claims financing is “too complicated and too much of a hassle” I asked how is financing a Hassle for a new/used car dealer such as Land Rover. No answer and said a manager would call me. Never got a call. Immediately after getting off the phone with him my link from second salesman was deleted. And no more response from him as well. Few hours later dealer raised price by $3,000. I have never been blown off by a dealer like this in my life, upon reading the reviews maybe the foreign name seems to be the common denominator here. Edit: Terry this is 100% how you conduct business as it is still an ongoing issue. Car is still for sale, sales has still blown me off. Dirty practices. I will leave as many reviews as I can over this experience. Which once again, nobody has reached out to remediate. Just a poor response on Google. More
Kimberly and I had a rough start. I know she needed to provide explanations, but I had to argue with her about my service. She finally came through. She might some more coaching. I know she needed to provide explanations, but I had to argue with her about my service. She finally came through. She might some more coaching. More