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Land Rover West Houston

Katy, TX

Overview
Reviews
Vehicles
4.7
283 Reviews
Call Dealership (877) 205-6157
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20415 Katy Fwy

Katy, TX

77450

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Showing 283 reviews

May 20, 2024

I have been using Brady Ingram as my service professional for 6 years, he is amazing and always keeps me informed, is the quickest to reply to my messages and is helpful at every point of our interaction! More

by lthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Report | Print
Helpful
May 14, 2024

Took care of me quickly when I did not have an appointment. Everyone was very helpful. More

by kevinrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Report | Print
May 16, 2024 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 10, 2024

My salesperson, Venessa, was great! I had a couple of service issues, but they were quickly addressed by Doug and the service manager. Hope, in service provided me with prompt, effe More

by dandmkazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa, Doug, Service Manager, Hope
Report | Print
May 12, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Helpful
April 20, 2024

My service advisor Doug was great! He took care of my service appointment and made for a seamless transaction! More

by Annsleyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Apr 22, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 18, 2024

Brady has been nothing but amazing at helping me navigate any issue I have with my Discovery. He is always quick to reply and quick to get my issues taken care of! Even after the work is completed, he will f More

by Bobbijorakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Ingram
Report | Print
Apr 20, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with Brady! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
April 14, 2024

Usually Dealer offer better price for trade-in but this time they not even Match market offer for my trade-in More

by Alexpanjwani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Benson Kendrick
Report | Print
Apr 16, 2024 -

Land Rover West Houston responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8906 to discuss what we can do to help.

Helpful
April 02, 2024

Efficient and very knowledgeable on the brand as well as Houston streets and vehicle capabilities More

by Allen Lazenby Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hudzietz and Annie Tran
Report | Print
Apr 05, 2024 -

Land Rover West Houston responded

Hi Allen, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Helpful
April 01, 2024

My service manager Brady is always super helpful and prioritizes communication with me and getting my vehicle fixed as quickly as possible. More

by HoustonGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Report | Print
Apr 03, 2024 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
March 24, 2024

Polite , efficient , friendly and knowledable . Recieved truck back in a timely manner . Coffee available upon arrival More

by lindabonner1
Recommend Dealer
Yes
Employees Worked With
Morris service advisor
Report | Print
Mar 26, 2024 -

Land Rover West Houston responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Helpful
March 22, 2024

Very professionals and accommodating. The dealer manager came twice to check on us and the accounting department is excellent More

by hfelkassas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica
Report | Print
Mar 25, 2024 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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