Land Rover White Plains

Clean dealership. Great service. Great service crew. They were knowledgeable and caring. I would go there again Great service. Great service crew. They were knowledgeable and caring. I would go there again More

As a busy business owner, my time is incredibly valuable, and purchasing a vehicle for my business needed to be seamless, efficient, and worth every dollar. I can honestly say that my experience with Land Ro and purchasing a vehicle for my business needed to be seamless, efficient, and worth every dollar. I can honestly say that my experience with Land Rover Range Rover White Plains was the absolute best car-buying experience I have ever had. I recently purchased a stunning white Land Rover Defender with a Cloud interior, and I couldn't be happier. Having previously owned five Range Rover Sport vehicles, I have extensive experience with the Land Rover brand. This Defender is, without question, the finest vehicle I've ever owned. It exceeds all of my expectations in luxury, performance, comfort, and style. What truly made this experience exceptional was my salesperson, Ryan Lewis. Ryan is the gold standard of customer service and professionalism. From our very first conversation, he took the time to understand exactly what I wanted and worked tirelessly to find the perfect vehicle and the best deal that met every one of my specifications. Throughout the entire process, Ryan was always accessible, always returned my calls promptly, and consistently delivered on every promise he made—often ahead of schedule. He understood the demands of running a business and made the entire purchase process effortless, allowing me to focus on my company while he handled every detail. His commitment to customer satisfaction is unmatched, and I genuinely believe I would not be driving this incredible Defender today without his diligence, persistence, and dedication. The Finance Manager was equally outstanding. Managing a vehicle purchase through a business can often feel complicated, but he made the entire process remarkably simple and stress-free. His professionalism, expertise, and transparency gave me complete confidence throughout the closing process. I felt comfortable, informed, and supported every step of the way. I've purchased Land Rovers from dealerships across the country—including Glen Cove, New York; Wilmington, North Carolina; Atlanta, Georgia; and Norfolk, Virginia—and without hesitation, I can say that Land Rover Range Rover White Plains is the finest dealership I have ever worked with. Exceptional customer service. Exceptional professionalism. Exceptional vehicle. Exceptional people. If you're considering purchasing a Land Rover or Range Rover, do yourself a favor and go to Land Rover Range Rover White Plains and ask for Ryan Lewis. This dealership has earned my highest recommendation and my future business. Five stars simply aren't enough. ⭐⭐⭐⭐⭐ Dr. L'Tanya Spinelli More

I am extremely disappointed with the service experience at Land Rover White Plains. On July 2, my vehicle was broken into and the rear passenger window was smashed. I filed a claim with GEICO and brough at Land Rover White Plains. On July 2, my vehicle was broken into and the rear passenger window was smashed. I filed a claim with GEICO and brought the car to the dealership the following day. I was told no loaner vehicles were available until July 28, despite the vehicle being undrivable and this being an unexpected emergency. My husband and I both have Land Rover vehicles and have remained loyal to the brand, so I expected a much higher level of support and communication. My original service advisor, Andre, said I would be placed on a waiting list and contacted by the loaner coordinator, but no one followed up. I later received a text stating that Marco had been assigned as my new advisor, yet I still received no proactive update on the repair. When I called on July 7, Marco told me the glass had only been ordered the previous day and would take at least three business days to arrive. He also explained that I would need to pay out of pocket and seek reimbursement from GEICO, creating further inconvenience. When I expressed frustration about the lack of loaner support and communication, Marco responded, “Well, we didn’t break the glass.” The comment was dismissive and unprofessional. I requested that the matter be escalated to the general manager and asked to be copied on the email, but that never happened. As of July 9, I still have no confirmation that the part has arrived or that the repair will begin, while I continue to incur significant transportation expenses. I had an excellent purchasing experience with my salesperson, Alex, but this service experience has been a poor representation of the Land Rover brand. The lack of communication, follow-through, loaner availability, and professionalism has been unacceptable. Based on this experience, I would not recommend this dealership. More

Sale rep was very informative. Test drive was great. The sales manager and the sales rap was fair in negotiations of the deal. They were very creative in constructing the deal. The Test drive was great. The sales manager and the sales rap was fair in negotiations of the deal. They were very creative in constructing the deal. They really tilt my decision to get the Range Rover even though I was considering other options. Thank you Chris and Seasare. More

Overall very good experience. Good in and out, everything on time and excellent communication. Professional. Good in and out, everything on time and excellent communication. Professional. More

Staff was great. From the GM to my sales woman. I would recommend them to friends and family. From the GM to my sales woman. I would recommend them to friends and family. More

Great experience at the LR Dealership in White Plains after visiting other locations. Cesare and Steve were on point. Listened and reacted, not pushing their agenda. Got to a deal in a respectful manner. after visiting other locations. Cesare and Steve were on point. Listened and reacted, not pushing their agenda. Got to a deal in a respectful manner. Looking forward to negotiating the next one. Thank you More

Great service always. Tech accomplished in timely manner. Very satisfied customer. Thank you all for great customer service. Tech accomplished in timely manner. Very satisfied customer. Thank you all for great customer service. More

Service advisor Cara D skipped you just because she knows the customer that came in literally 30mins after you via first name basis some guy named Ryan was able to come in got diagnosed and got some hose iss the customer that came in literally 30mins after you via first name basis some guy named Ryan was able to come in got diagnosed and got some hose issue fixed and left 2hours before me and all I was getting was a oil change and tire rotation and she does it blatantly.right in front of me I got you Ryan she said to him.she told the driver to take it right in before she even wrote his car up she was still writing up mine horrible experience. More

Had a bad experience . I purchased a 2016 Range Rover sport in April 2024. which I waited 30 days because they couldn’t locate the title.. Was advised not to get the extend I purchased a 2016 Range Rover sport in April 2024. which I waited 30 days because they couldn’t locate the title.. Was advised not to get the extended warranty. The vehicle cost was 8000 in that year in September 2025 and this is with regular oil changes and maintenance done on my part the engine failed with the cost of 24,000. Range Rover has not responded. It was a complete loss. More