Landers Chevrolet Cadillac of Joplin

The week of Christmas I was trying to balance purchasing a new car and an extremely busy work schedule. Mike went above and beyond any reasonable expectation of a salesman by working around my schedule, ma a new car and an extremely busy work schedule. Mike went above and beyond any reasonable expectation of a salesman by working around my schedule, making an incredibly long work day(s) for himself(and the finance dept.) Mike was extremely helpful with every aspect of this purchase. He was not pushy and let me make my own decisions, but he was also there to answer any and all questions. I absolutely recommend Crossroads and Mike in specific when looking for a pleasant car shopping experience. More

The sales person was friendly with no pressure and was compliant and conciderate when asked to give my wife and I privacy to talk over the transaction,leaving us until we we through. The price was a compliant and conciderate when asked to give my wife and I privacy to talk over the transaction,leaving us until we we through. The price was a bit high but do-able and the 3.99% SIMPLE was a deciding factor. all told "not a bad experence". PS- nice job Mr. Blujacket...thanx More

Great customer service, great inventory to choose from. I feel could have a found a better price somewhere else. Paid more than the MSRP price. Didnt like the time wait between price negoitations. feel could have a found a better price somewhere else. Paid more than the MSRP price. Didnt like the time wait between price negoitations. More

We went to this dealership to buy a new car after some test driving. We wanted to grab some lunch and come back before making our decision. The manager badgered us into staying in order to close the dea test driving. We wanted to grab some lunch and come back before making our decision. The manager badgered us into staying in order to close the deal. We were lied to about the interest rate and rushed through the finance process. Finanace dept. forgot to get the check from us for the down payment until the salesman mentioned it on the way out the door. A month later, the car was damaged by a tornado that hit our city. The dealership's body shop had it for 6 weeks, and when they gave it back to us there was still damage. The shop left black finger prints on the interior, and the paint job was terrible. When we brought it to the manager's attention, he just made excuses instead of apologizing. We were asked to bring it back in when things slowed down enough to fix the rest of the damage. They had it for 2 weeks the second time. This time they scratched a window and there are still un-resolved issues. Right now the car is at the dealership because of stalling problems, which was part of a recall I took it in to the service center to prevent. I didn't have this problem before I took it to them for the recall. I'm not happy with this dealership at all and plan to let GM know about it also. More

When I pulled in with an older ford vehicle Mike met me while lookin at newer vehicles. He was very respectful, and helped with all my problems. He understood all my problems, I have drove a Ford all my li while lookin at newer vehicles. He was very respectful, and helped with all my problems. He understood all my problems, I have drove a Ford all my life and because of Mike, I'm driving a chevy and a very happy man! More

A pleasant, no-pressure experience from the moment I drove into the lot. Kyle was very professional with excellent product knowledge and was willing to work with me to get me the most bang for my buck. drove into the lot. Kyle was very professional with excellent product knowledge and was willing to work with me to get me the most bang for my buck. Jeff was great; exerting very little pressure to close the deal even though it was the end of the month; also worked hard to get me a good interest rate which essentially wrapped it up with a big bow! Jake in Finance; another star; professional, took the time to explain all forms to me in easy-to-understand terms. Overall, just a great buying experience; very unusual at an auto dealership, especially at the end of the month! Mega-kudos to the entire team for making my shopping experience pleasurable and WELL worth the 75 mile trip. Love my xxx! More

Brian Creed was excellent at understanding what vehicle I was looking for, giving me options, and working with me to help come up with a deal that I am happy with. Unusual car buying experience to be this pl was looking for, giving me options, and working with me to help come up with a deal that I am happy with. Unusual car buying experience to be this pleasant. More