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Steve Landers Kia - Service Center

Little Rock, AR

4.2
431 Reviews

431 Reviews of Steve Landers Kia - Service Center

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July 17, 2024

Service was able to meet the scheduled time and complete work in rA reasonable time period. More

by SUSAN.SFLETCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Jul 18, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia and for taking the time to leave a positive review, Susan. We are delighted to hear that our service team was able to meet your expectations and complete the work in a timely manner. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Landers Kia Team

July 17, 2024

Iaways have a good experience with you guys. I appreciate you kindness and look forward to seeing you the next time. Thanks More

by deadmonrobert093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Landers Kia responded

Thank you for your kind words and for choosing Landers Kia! We're delighted to hear that you consistently have good experiences with us. We appreciate your loyalty and look forward to welcoming you back next time. Thank you for your support! Sincerely, The Landers Kia Team

July 11, 2024

Fast and on time, good at communicating what’s going on and making sure my needs are met More

by burkheadben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia and leaving such a positive review! We're thrilled to hear that you found our team to be efficient, communicative, and dedicated to meeting your needs. We appreciate your recognition and look forward to assisting you again in the future. Drive safely! Sincerely, The Landers Kia Team

July 11, 2024

Executional service. Great customer service. The Advisor was on point with pricing and let me know everything going on with my vehicle. They even gave my vehicle a car wa More

by tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gunnar Wilson
Jul 16, 2024 -

Landers Kia responded

Thank you for choosing Landers Kia and taking the time to share your positive experience! We are thrilled to hear that you received exceptional customer service, pricing transparency, and efficient service without an appointment. We appreciate your recommendation and look forward to serving you again in the future. Drive safely! Sincerely, The Landers Kia Team

July 11, 2024

Very disappointed how everything was handled. I called to make an appointment to have my car looked at. Was a week out. When I came in to drop off the car they said it would be at least 3 days More

by SEANRCOKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. Your feedback is important, and we strive to provide efficient and courteous service. If you would like to discuss this matter further, please feel free to reach out to us. Sincerely, The Landers Kia Team

July 10, 2024

my appointment was rescheduled for 2 weeks and i was overcharged on a service that i brought to the attention of cashier and she didnt do anything about it and my Recall still has not been done the part More

by skcarlett36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Wall
Jul 11, 2024 -

Landers Kia responded

Thank you for sharing your experience with us at Landers Kia. We understand your frustrations and appreciate your feedback. We strive to provide exceptional service and regret to hear about any inconvenience caused. If you would like to discuss this further, please feel free to reach out to us. Your satisfaction is important to us, and we hope to address your concerns promptly. Thank you. Sincerely, The Landers Kia Team

July 09, 2024

They have a great staff, very friendly. Will continue to use their services for my vehicle More

by deahelryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Landers Kia responded

Thank you for the glowing review, we appreciate your feedback. We are thrilled to hear that you had a positive experience with our team at Landers Kia. We look forward to continuing to provide you with excellent service for your vehicle needs. See you next time! Sincerely, The Landers Kia Team

July 08, 2024

Very polite and answered all my questions. Happy with my service. I'll continue to use your service More

by teresawilson842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Landers Kia responded

Thank you for the positive feedback, Teresa. We're thrilled to hear that you were satisfied with the service provided by Landers Kia. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, The Landers Kia Team

July 07, 2024

Timely checkin, nice staff, and the oil change did not take long at all! Very satisfied! More

by shunajoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Landers Kia responded

Thank you for the fantastic 5-star review! We're thrilled to hear that you had a pleasant experience at Landers Kia. It's great to know that our team provided timely service, made you feel welcome, and efficiently handled your oil change. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Landers Kia Team

July 06, 2024

It took over 5 days before my vehicle was looked at. Was told it would be ready on a Monday afternoon but wasn’t ready until Thursday late afternoon. When I went to pick it up they initially brought me More

by MAGNETNRSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your frustration with the delay in servicing your vehicle and the inconvenience of not having a loaner car available. At Landers Kia, we strive to provide timely and efficient service to all our customers. We appreciate your feedback and will use it to improve our processes. If you would like to discuss this further, please feel free to reach out to us. Sincerely, The Landers Kia Team

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