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Steve Landers Kia - Service Center

Little Rock, AR

3.8
183 Reviews

183 Reviews of Steve Landers Kia - Service Center

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April 29, 2024

very easy to schedule a service, a team member from the sales department came and picked up my vehicle and returned it to me in a timely manner. Cost was around the same as taking it to a local shop in tow More

by SKYLA.STROUD.SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 29, 2024

Amazing Service. Even went as far to verify my email address. Will be back soon. More

by BROOKEBETTONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Rhodes
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Helpful
April 27, 2024

No big issues. No deals or coupons offered like it use to be! When asked, they said they don’t offer them anymore. More

by HLMN_BRND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Landers Kia responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, The Landers Kia Team

Helpful
April 27, 2024

The team was very helpful. They answered my questions and were very friendly. I enjoyed my visit there. I will return in the near future. More

by sueaclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Landers Kia responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Landers Kia Team

Helpful
April 27, 2024

Professional and thorough. Not easy to get through on the phone. But easy to talk to when connected. More

by riverpoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 02, 2024 -

Landers Kia responded

Thank you for taking the time to leave this 5-star rating! We hope to work with you again! Sincerely, The Landers Kia Team

Helpful
April 25, 2024

The only place I trust with my KIA! Thank you Rodney for the ride to and from work! More

by PURSELL.ASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Landers Kia responded

Thank you for the positive review, Ashley and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Landers Kia Team

Helpful
April 23, 2024

Chis excellent. Very pleased with his guiding me through the EV purchase. More than pleased with car so far. You must have home charger. Stacy Electric did great job More

by Jjkane
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 26, 2024 -

Landers Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Chris and our team and we look forward to working with you again down the road. Sincerely, The Landers Kia Team

Helpful
April 23, 2024

Very good service, with information in a timely manner. Great service, fixed my issue . Thanks More

by Ellibeerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Landers Kia responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Landers Kia and we look forward to your continued business! Sincerely, The Landers Kia Team

Helpful
April 23, 2024

The service rep was very friendly and accommodating. The service was done in the time estimated. Good customer service, I would recommend the Landers Kia service department. More

by a710312722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager called to check on the service
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Apr 26, 2024 -

Landers Kia responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Landers Kia Team

Helpful
April 21, 2024

I had a very great experience. The employee knew I needed a lot of work done to my car and suggested the payment plan for the services which I never knew anything about to make sur More

by shanell19young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Landers Kia responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Landers Kia Team

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