Steve Landers Kia - Service Center

If I could give this dealership 0 stars I would. I made an appointment to have the 75K mile checkup plus to diagnose why the skid light came on and tachometer quit working. When I arrived at the dea I made an appointment to have the 75K mile checkup plus to diagnose why the skid light came on and tachometer quit working. When I arrived at the dealership, a customer service manager, Tony, tried to turn me away. He actually put my keys in my hand. He said they were too busy to diagnose any problems. I explained I had an appointment and I had it in writing. So they kept my car and later called me and told me the checkup was complete and they would diagnose my car in 10 days. I asked if I needed to bring it back in 10 days and was told that the car had to stay there or I would "lose my place in the queue". I asked about a loaner car and was told they have rentals but none were available. I returned to the dealership and retrieved my car. I took it to my local mechanic who diagnosed and repaired the problem in 20 minutes. I will never return to this dealership. No one acted like they cared at all, and the prices for the checkup were outrageous. My mechanic told me he could have done the same things for much cheaper. I was extremely disappointed in the people at this dealership. More

Great experience with my oil change. Very professional person I had dealing with me . Thanks Very professional person I had dealing with me . Thanks More

Very friendly people and the wait time wasn’t too bad. The guy took the time to explain everything they did, and asked if I had any questions 😃 very happy with my experience 😃 The guy took the time to explain everything they did, and asked if I had any questions 😃 very happy with my experience 😃 More

It was an great experience and our services guy was very professional great job thank professional great job thank More

Don’t they stick to they warranty agreements, cause if your car motor is covered under the warranty then they should fix it. Instead of giving u the 3 rd degree on maintaince reports and I think that’s po your car motor is covered under the warranty then they should fix it. Instead of giving u the 3 rd degree on maintaince reports and I think that’s poor business. More

Stag at landers are professional, polite, thoughtful, and prompt. I recommend landers to everyone. Thank you. prompt. I recommend landers to everyone. Thank you. More

It took me over a week to get a new tire. The service area and the parts area were not talking. The service area and the parts area were not talking. More

Job well done. The receptionist was very kind & made everyone feel welcome. The service was excellent! The receptionist was very kind & made everyone feel welcome. The service was excellent! More

Friendly, respectful, knowledgeable, efficient, and great customer service. I really enjoyed my visit at the dealership. customer service. I really enjoyed my visit at the dealership. More

Good customer service. Clean sitting spaces in dealership when waiting to get car service. Good workmanship Clean sitting spaces in dealership when waiting to get car service. Good workmanship More