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Steve Landers Kia - Service Center

Little Rock, AR

4.2
429 Reviews

429 Reviews of Steve Landers Kia - Service Center

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March 18, 2025

Well organized. Staff very helpful. Work completed promptly. Comfortable waiting area with drinks and snacks. More

by LAV848819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Landers Kia, from our helpful staff to the comfortable waiting area. Your feedback means a lot to us, and we can't wait to welcome you back for your next visit! Sincerely, The Landers Kia Team

March 16, 2025

It is fast and the employees are really nice. I will always be a customer More

by taracrow47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Landers Kia to be friendly and that you appreciate the fast service. We look forward to serving you again and hope to see you next time! Sincerely, The Landers Kia Team

March 14, 2025

Very clean facility with a friendly staff. I had KIA recall work completed and all work was performed satisfactorily. The service staff was very professional. More

by billtaylor818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Landers Kia responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our facility clean and our staff friendly. It's great to know that your Kia recall work was completed satisfactorily and that our service team met your expectations. We appreciate your support and look forward to serving you again at Landers Kia! Sincerely, The Landers Kia Team

March 13, 2025

Great service, professional, friendly, fast, and knowledgeable. I highly recommend them for your automotive needs. More

by seastring91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

We had the engine replaced due to defect (oil consumption issue) in 2019 Kia Sorento. The process went smoothly and John Messersmith and team were great. More

by harrisondalelr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Messersmith
Mar 12, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Landers Kia, especially with John and the team, was smooth during the engine replacement for your 2019 Kia Sorento. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

March 08, 2025

Always good when I bring the Kia in for servicing. Although I did have to pay for something unexpected, it wasn’t much and I hope it won’t be a continuing issue. Thanks! More

by LLOE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Landers Kia responded

Thank you for your feedback! We're glad to hear that your service experience at Landers Kia was positive overall. We understand that unexpected costs can be concerning, and we appreciate your understanding. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

March 02, 2025

I had amazing service and professional service I would recommend you company to others thanks so much More

by yolanda.j930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department was amazing.
Mar 03, 2025 -

Landers Kia responded

Thank you, Yolanda, for your wonderful feedback! We're thrilled to hear that you had an amazing experience at Landers Kia. Your kind words and recommendation mean a lot to us. We look forward to serving you again in the future! Sincerely, The Landers Kia Team

March 01, 2025

Great people, kept me informed the whole time. Great team. The waiting .area was clean and nice. I would recommend the service department More

by gcooper2174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Landers Kia responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a positive experience with our team and appreciated the clean waiting area. Your recommendation means a lot to us. We look forward to seeing you again at Landers Kia! Sincerely, The Landers Kia Team

February 28, 2025

Jonathan was amazing! He helped explain things to me and make a bad situation better! More

by tabithabrooke06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Brooks
Mar 01, 2025 -

Landers Kia responded

Thank you for the fantastic review, Tabitha! We’re thrilled to hear that Jonathan was able to help improve your experience at Landers Kia. Our team is dedicated to providing the best service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, The Landers Kia Team

February 27, 2025

They were nice but whole process too pricey! An oil change on a rio turned into a $300 process. People are struggling right now. More

by Mona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 28, 2025 -

Landers Kia responded

Thank you for your feedback. We appreciate you sharing your experience with us, and we understand your concerns regarding the pricing of the oil change for your Rio. At Landers Kia, we strive to provide quality service and transparency in our pricing. We encourage you to reach out to us directly so we can address your concerns and explore potential solutions. We value your input and hope to assist you better in the future. Sincerely, The Landers Kia Team

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