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Steve Landers Kia - Service Center

Little Rock, AR

4.2
449 Reviews

449 Reviews of Steve Landers Kia - Service Center

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April 10, 2025

I was very well pleased with my service representative, John. He was very knowledgeable about my vehicle and knew immediately what the problem was. He took the extra steps to follow through with the issu More

by RFLUSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep John
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Apr 10, 2025 -

Landers Kia responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with John and his dedication to ensuring your Telluride was taken care of promptly. It’s our goal at Landers Kia to provide exceptional service, and it’s great to know John’s knowledge and leadership made you feel comfortable throughout the process. We truly appreciate your trust in our team, and we look forward to assisting you again in the future! Sincerely, The Landers Kia Team

April 07, 2025

Kind of was getting the run around game and no real updates. But the service itself was great! More

by Nesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Landers Kia responded

Thank you for sharing your experience, Nesha! We appreciate your feedback and understand the importance of clear communication during the service process. It’s great to hear that you found the service itself to be satisfactory. If you have any further concerns or need assistance, please feel free to reach out to us at Landers Kia. We value your input and aim to improve. Sincerely, The Landers Kia Team

April 06, 2025

Tony did a wonderful job keeping me informed! My car was ready in a timely manner. More

by RBOZ0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Apr 06, 2025 -

Landers Kia responded

Thank you for your fantastic review! We're thrilled to hear that Tony provided you with excellent communication and that your car was ready promptly. At Landers Kia, we strive to keep our customers informed and satisfied. We hope to see you again soon! Sincerely, The Landers Kia Team

April 03, 2025

We had a very good experience with short wait. Service department has improved since we bought our vehicle. More

by dawnCMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Brooks
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Apr 03, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you had a very good experience at Landers Kia and that our service department has improved since your purchase. We always strive to enhance our customer service, and it's wonderful to see that reflected in your visit. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

March 30, 2025

I enjoy taking my business to Landers Kia because of the friendly staff and excellent service More

by P.MARQUEZ_612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
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Mar 30, 2025 -

Landers Kia responded

Thank you for your kind words! We're thrilled to hear that you enjoy the friendly atmosphere and excellent service at Landers Kia. Your support means a lot to us, and we look forward to serving you again in the future! Sincerely, The Landers Kia Team

March 29, 2025

Great customer service. The changes they have made are going a long way. I will be back. More

by ROSALYN.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Messersmith
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Mar 30, 2025 -

Landers Kia responded

Thank you so much, Rosalyn, for your wonderful feedback! We're thrilled to hear that you enjoyed our customer service and noticed the improvements we’ve made at Landers Kia. We look forward to welcoming you back again soon! Sincerely, The Landers Kia Team

March 29, 2025

Great experience. Courteous and professional. Went beyond duty to complete repair. Very prompt and timely. More

by BERNARDPIGHEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Mar 29, 2025 -

Landers Kia responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Landers Kia and that our team provided courteous and professional service. Your satisfaction is our priority, and we're glad we could exceed your expectations with the repair. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

March 27, 2025

I really appreciate how Mr. Tony Walls was kind, informative and kept me up to date on the progress of my car. More

by MARIALOVE042011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Landers Kia responded

Thank you for your feedback, Maria! We're glad to hear that you had a positive experience at Landers Kia and that Tony was able to provide you with the information and support you needed during the process. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Landers Kia Team

March 26, 2025

Poor communication. Horrible management. They are not client oriented at all. My cars parts came in and they did not notify me or communicate back with me. My car sat up More

by hwhite9719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade the manager
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Mar 29, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand your frustration regarding the lack of communication about your vehicle's parts and the delay in service. We appreciate your feedback, as it helps us evaluate our processes and improve our service at Landers Kia. Please consider reaching out to us directly so we can address your concerns and work towards a better resolution. We hope to assist you more effectively in the future. Sincerely, The Landers Kia Team

March 26, 2025

Wonderful customer service. They provided a shuttle service and worked quickly and efficiently. Prices were explained in detail and there was excellent communication. More

by KAYLYN.MARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Landers Kia responded

Thank you for your fantastic review, Kaylyn! We're thrilled to hear that you experienced wonderful customer service at Landers Kia. It's great that our shuttle service and efficient communication made a positive impact on your visit. We appreciate your kind words and hope to see you again soon! Sincerely, The Landers Kia Team

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