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Steve Landers Kia - Service Center

Little Rock, AR

4.2
429 Reviews

429 Reviews of Steve Landers Kia - Service Center

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February 13, 2025

I've come there twice and was told you didn't have the part, and that they couldn't do the recalls because my car wasn't registered. I won't be coming back. And was charged for a diagnostic test when I wa More

by sheplusus
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Landers Kia responded

Thank you for your feedback. We understand your frustration regarding the part availability and the recall situation with your vehicle. It's important to us that customers have a seamless experience at Landers Kia. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly. We appreciate your input and hope to provide better service in the future. Sincerely, The Landers Kia Team

February 13, 2025

Thank you to Mr. Richardson, great work was done to my vehicle. Thank you again. More

by lonyay35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lean Richardson
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Feb 13, 2025 -

Landers Kia responded

Thank you for your kind words! We’re thrilled to hear that you’re satisfied with the work completed on your vehicle at Landers Kia. We’ll be sure to pass along your thanks to Mr. Richardson. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

February 12, 2025

Was initially told that they had to evaluate this vehicle for a part that had been previously ordered, then sent back. Thankfully, the part was in stock and able to be replaced, saving me another trip. Took More

by patrick n. langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Landers Kia responded

Thank you for sharing your experience with us. We understand that the process took longer than expected, but we're glad to hear that the part was in stock and the repair was completed at Landers Kia. Your feedback is valuable, and we appreciate you taking the time to let us know. If you have any further concerns or need assistance, feel free to reach out to us. Sincerely, The Landers Kia Team

February 06, 2025

Tony Wall did an excellent job explaining the work which needed to be done. He also kept me apprised as to how long it would take. He is very customer oriented and very caring. I will return to this deal More

by tammytjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Feb 06, 2025 -

Landers Kia responded

Thank you so much for your kind words! We're thrilled to hear that Tony provided you with excellent service and kept you informed throughout your experience at Landers Kia. We truly appreciate your loyalty and look forward to welcoming you back for your next visit. Please don’t hesitate to reach out if you need anything in the future! Sincerely, The Landers Kia Team

February 05, 2025

Thank you for the prompt responses to our questions and concerns. We sincerely appreciate that! More

by georgetteamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Wall
Report | Print
Feb 06, 2025 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear that you found our responses prompt and helpful. Your satisfaction means a lot to us at Landers Kia. We look forward to assisting you again in the future! Sincerely, The Landers Kia Team

February 04, 2025

I’m glad to know that you have a great team to do really good job in a timely manner is always great More

by janice_jackson021967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan brooks
Report | Print
Feb 06, 2025 -

Landers Kia responded

Thank you for your kind words! We truly appreciate you taking the time to share your experience with Landers Kia. Our team strives to provide timely and excellent service, and we're glad to hear we met your expectations. We look forward to seeing you again! Sincerely, The Landers Kia Team

February 04, 2025

It was my first time at this dealership and the staff was friendly and explained everything up front, with prompt service to follow. More

by habauer317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Brooks
Report | Print
Feb 06, 2025 -

Landers Kia responded

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience at Landers Kia. It’s great to hear that our staff provided friendly service and clear communication. We look forward to assisting you again the next time you need us! Sincerely, The Landers Kia Team

February 02, 2025

Took my car right in, kept me updated on what was going on, called when rwady More

by CATHYEHLERS181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Landers Kia responded

Thank you for your positive feedback! We're glad to hear that you had a great experience at Landers Kia and appreciated the updates during your service. We look forward to seeing you again for your next visit! Sincerely, The Landers Kia Team

January 30, 2025

Service advisor john was excellent. He was super helpful and informative of everything going on with my vehicle. Was not bad pricing either. More

by tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Landers Kia responded

Thank you for your wonderful review! We’re thrilled to hear that John provided you with excellent service and kept you informed about your vehicle. At Landers Kia, we strive to maintain affordability while delivering top-notch customer care. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Landers Kia Team

January 29, 2025

The advisor was very helpful. I shared my concerns and he gave me options of what to do. More

by sabrinah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Messersmith
Report | Print
Jan 30, 2025 -

Landers Kia responded

Thank you for sharing your experience with us! We're glad to hear that our advisor was helpful in addressing your concerns and providing you with options. We appreciate your feedback and look forward to assisting you again at Landers Kia! Sincerely, The Landers Kia Team

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