Landers McLarty Nissan of Huntsville - Service Center
Huntsville, AL
106 Reviews of Landers McLarty Nissan of Huntsville - Service Center
Was having problems with electronics on my truck on Saturday and called the service dept. They were very nice but it was too late to anything that day. They set up an appointment for first thing Monday Saturday and called the service dept. They were very nice but it was too late to anything that day. They set up an appointment for first thing Monday morning. I arrived at 7:00 AM and Sammy immediately brought me in and started discussing the issues and had already gotten the information I had talked about on Saturday and already had ideas what the problem might be. He gave me an estimate of the time but said he would try to beat it and he did. Keep me informed and made sure I had approved everything before they started, they corrected the problems and did a 100% inspection on my truck and informed me with what they found and ask if I wanted them taken care of. I told them yes and they still beat the original estimates. Sammy was very nice to do business with. I would recommend this service and Sammy for future work. More
Service department did a quick and efficient job of fixing my tire problem. I also use this dept for routine maintenance- reasonably priced too fixing my tire problem. I also use this dept for routine maintenance- reasonably priced too More
I am understanding when it comes to wait times. Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set appointment for 8:45. Arrived on time, met with my advisor. Received automated texts a little before 9. I texted the number back at 3 PM as I had not heard of any update at all. Even something saying 'Still waiting, # of cars in front of you.' Was told my vehicle was still in line and had not been looked at yet. 30 minutes later I received another text saying there is a 0% chance of the vehicle getting inspected today. If I had been told there was only a chance it could be seen today, I would be ok with that, but please don't be dishonest. I would have shopped around for service that could have seen my vehicle today. Not asking for much, just honesty. More
Consistently outstanding service. Today my Murano decided it had enough of the cold weather and wouldn't start. I brought it in to the service department and Devon was able to get t Today my Murano decided it had enough of the cold weather and wouldn't start. I brought it in to the service department and Devon was able to get the battery replaced in a matter of minutes! Thanks for the great service! More
I recently purchased a use Titan, and it was close to the 50k service. I called to have the 50k maintenance performed and Christina was my Service Advisor. She was great! Very professional and friendly. 50k service. I called to have the 50k maintenance performed and Christina was my Service Advisor. She was great! Very professional and friendly. She handled my appointment extremely well even though the morning was getting a bit crazy. I will be brining my Titan back to Landers McLarty and make sure I have Christina manage the service. More
This Nissan Dealership is top tier among all dealerships of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every of any brand that I have ever dealt with. Eddie Williams and every manager that I have dealt with has been extremely supportive and detailed in every area from sales to service and rental of each vehicle that I have been engaged with. I have recommended Landers McLarty to family and friends and they have all been thoroughly satisfied with the product and personnel that have assisted them with high quality service and a warm friendly smile which is exceptional. Thank you Landers McLarty Nissan for all that you do for the entire Huntsville and surrounding communities. I will be back without a doubt. More
Not happy with the service dept at this dealership. ...had appt at 8:00.. after 6 hrs still on the rack...Will NEVER go back there... ...had appt at 8:00.. after 6 hrs still on the rack...Will NEVER go back there... More