Landmark Chrysler Jeep

Super Awesome Service Throughout Entire Experience Landmark is always the first place I go when I need a vehicle. I sent my daughter there to get her first car and the experience was smooth and she is Landmark is always the first place I go when I need a vehicle. I sent my daughter there to get her first car and the experience was smooth and she is extremely happy with her purchase. She didn't have any credit and they made it happen at Landmark. Just recently my friend and I both bought a car from Martin Hammers and he was the most polite, helpful and patient salesman we have ever dealt with. I recommend him to everyone I know. Always pleasant with a smile on his face no matter what the situation. Ryan was our financial advisor at Landmark and he was professional and helped us with all of our needs regarding the transaction also. Thanks Ryan and Martin for a fantastic experience! We wish you the best! More

3 trucks I have spent 66,000.00 with this company. Three trucks I've bought. So I went to look for my fourth. Never have I, been so insulted. On the price, an I have spent 66,000.00 with this company. Three trucks I've bought. So I went to look for my fourth. Never have I, been so insulted. On the price, and experience, I had on 3/2/2016. More

will not contact you back after you buy a service I bot a 2015 jeep bot the protection package been 2weeks and havnt hear from them to ste up appointment to get the work done I bot a 2015 jeep bot the protection package been 2weeks and havnt hear from them to ste up appointment to get the work done More

Worst Customer Service Worst customer service around. I called to find out about my vehicle registration and got transferred around until someone had the bright idea to send Worst customer service around. I called to find out about my vehicle registration and got transferred around until someone had the bright idea to send me to someones voice mail. No one helped me. I then sent an email through the Contact Us section of their web site. I got a canned response saying they could not determine the exact vehicle I was looking for when my comments had nothing to do with looking for a vehicle. I will not be purchasing another vehicle from any Landmark dealership. More

Rudeness is not a part of good customer service. First of all, upon coming to purchase my vehicle, Josh was my sales rep and could not seem to remember my name or my dad's name, who came along. Afte First of all, upon coming to purchase my vehicle, Josh was my sales rep and could not seem to remember my name or my dad's name, who came along. After spending several hours being called "Buddy" Josh was trying to sell to my Dad more than to me. I'm a 30 year old adult with excellent credit and was being treated like a 16 year old kid with 0 credit. Knowing the vehicle I wanted was on the lot, I went ahead with the purchase despite Josh's lack of good service. When coming into the service department to receive "Work promised at time of Sale" I was treated by Mel like he didn't have time to deal with me. He was very rude and abrupt and was not a friendly face at all. As I was receiving "free" work he seemed to think it was okay to treat me like I wasn't a real customer. I certainly won't be buying my next vehicle here and I won't be recommending the dealership to family or friends. More

Josh Lowder is one of the best sales reps I have ever worked with. He didn't give up and found the exact vehicle I was looking for and went the extra mile to make the sale happen. He's an excellent sales worked with. He didn't give up and found the exact vehicle I was looking for and went the extra mile to make the sale happen. He's an excellent sales rep and I highly recommend both him and Landmark if you're looking for a new or used vehicle. I just got my 2014 Jeep yesterday and couldn't be happier!! Huge thanks to Josh Lowder and Landmark- excellent!!! More

My daughter and I came to this dealership looking for a JEEP Liberty. We were approached by Shane and he was very helpful. He had to leave for awhile and Michael Sweet took over. We brought a car in to JEEP Liberty. We were approached by Shane and he was very helpful. He had to leave for awhile and Michael Sweet took over. We brought a car in to trade and it was suppose be looked over/appraised while we were test driving the Liberty. When we got back, nothing had been done on the car we brought in, remarks were made about our car, and a lot of smart remarks were made about our offer. This was our daughter's first time buying a vehicle and she could not get over how rude this person was. When we said to forget the trade in, he said "congratuations"--not sure what that was all about. Couldn't even get close to agreeing on anything. This was one of the worst experiences we ever had trying to trade/buy a car. No customer service and lack of respect for the customers. Shane was very personable and really tried to help even after we left. We did find a Jeep Liberty Jet at another dealership and it was a very smooth process. We were treated very well and I think they did appreciate our business. More