I began dealing with Lansdale Dodge Jeep, Chrysler through an internet inquiry. I was called very promptly regarding a 2004 Mustang Cobra with low miles, these cars are sought after and rare, so instantly I was attracted to one they had. I started working with Rick the sales person, we worked out an agreement on pricing over the phone for the price of his car, and I sent pictures of my trade and even took pictures of any blemish so I could be as honest as possible, he gave me a number on my trade, we were set to do business. I drive 4 hours from southern maryland with my wife and father. We arrive at the dealership Rick seemed to be kind of cold and bewildered when I introduced myself so no biggie lets do the deal and be done! Well no they assess my trade and then come back to me and say no we cannot offer that price on your trade, I said I sent pictures of the car and the blemishes if there were any. No sorry cannot offer you that, well my pride got to me they knocked 500 off my trade and I left. Well I pulled over and talked to my wife and she says don't let 500 ruin this deal for you so I called back and said meet me in the middle, Rick as the sales manager to meet me, and all of a sudden I hear obscenities and hollering in the background, rick quickly says "Let me beg him and Ill call you back." Well I call back and he said no we cant do that I said, okay Ill pay the extra 500, so I tell them to get the paper work ready, so 1 hr goes by, and my father and wife are waiting wondering when this will ready to sign. I keep getting Mr. Anderson we almost have everything we need, another 1hr goes by same thing. I then go over and ask what is going on with the paper work, he says there's 2 more in front of you it will be 30 to 40 minutes, im biting my tongue by now. He goes why don't you go grab something to eat, so okay we go eat then I get a call saying I brought my loan for the wrong amount, now I am being informed of all these titling fees and dealer processing fees ruining the deal completely I told the finance guy hold one and ill talk with him once I get back from eating. Lo and behold they were locking the front doors and I stopped him and he said I thought you said you would talk with me tomorrow , I said I drove 4 hours to do this deal, mind you my sales person jetted never even stayed or called me. They knew I drove 4 hours and treated me and my family horrible. This place is a joke closed on me, knowing I drove 4 hours away and then slipped in charges in the paper work. These people are crooks and it does show you what types of people work in domestic car dealers, Ive bought from Audi, Porsche and Mercedes dealers and I tell you no dealer is really honest but these guys were cut from a different cloth, and a poor quality one at that! Stay away from this place and never work a deal over the phone/internet when dealing with these jokers they will tell you anything to get you in there, and then lie to you and behind your back when your there!! Beware, You have been warned!! Also I don't know the names of the sales managers or anyone who else had their hand in the deal because they were so much of cowards to call the shots and use the salesman to run to their beckoning call and would not discuss any thing to my face!!
I Recommend This Dealer:
Did you find this review helpful?