Yes it is easy to be nice when everything is going well, but when a snafu occurred after we pulled off the lot and they called to explain the issue and possible solutions things got dicey. I offered them a simple solution that would make me happy and they agreed, but when I showed up to re-sign the new contract it was not what we had discussed.
I called and offered them the chance to make it right, they decided to begin lying and claim they never agreed to the planned change, yet they re-wrote the contract with everything included but the correct numbers.
I was prepared to bring the car back and they decided to strong arm me and claim the stipulations that could not be met, where never part of the original contract, yet they re-wrote the contract.
All that dishonesty over a couple hundred dollars on a $25,000 vehicle, and they claimed they are barely making ends meet, maybe we should all stop shopping their lot since they may go under and will not be around to honor their contracts…Ironically a word they don’t know much about.
If I wasn't so busy and did not want to disappoint my daughter I would have certainly had them taking that vehicle back.
One thing I cannot stand are liars, go see the other people on the other side of town, I bought vehicles there and never had a bad experience, even during a tough negotiation.
This operation lacks honesty and backbone, I will never visit their lot again and I will be telling everyone I know to stay clear of that pathetic excuse for a business.
I Recommend This Dealer:
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