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Larry Green Chevrolet

Cottonwood, AZ

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52 Reviews

2050 E Rodeo Dr

Cottonwood, AZ

86326

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52 Reviews of Larry Green Chevrolet

April 22, 2024

Giving this dealership a single star is way to generous, a minus 5 stars would be more appropriate. My grief is specifically with the Service Department and the Service Manager. My 2018 Silverado LTZ 3500 More

by Baldeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager, Lead Mechanic, Steve Lopez
Apr 26, 2024 -

Larry Green Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 23, 2024

Dale was really helpful but only so much he can do. Since I bought a used vehicle, I asked for the repair record which they would not share and think I found out why. I just wanted to know what I neede More

by richardvale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dale
Jan 25, 2024 -

Larry Green Chevrolet responded

Richard, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Larry Green Chevrolet Team

Jan 25, 2024 -

richardvale responded

Sorry but I did that and could not get resolution. I was told to bring in my vehicle to get service and they would diagnose my complaints (not repair or repair necessarily) but your service center is only open during my working hours and I live 2.5 hours away. I did bring to another Chevy dealer , but was told that wasn't good enough. I was told that I could not return my vehicle for another but only Larry Green would evaluate my truck as a "Trade In". which meant, I was not going to get my value and I only owned it for a little over one week. I was told to work with my salesperson to work out a trade but after calling multiple times over multiple days, I was told that I should contact the GM. Not sure why they didn't tell the GM to call me? My only option was to put up with your companies lack of customer satisfaction and pay to have the DEF system and transmission fixed. So, I will be out of pocket about $7K as soon as I can afford it after giving you all my money. So my review of your company at this time, stands correctly. If you have another other question, you have my personal information.

November 22, 2023

The service we received from Larry Green Chevrolet was beyond excellent, we would recommend them to anyone.. Thanks again for all their help with our purchase . More

by linrileyaz
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dave connors, Mike Richie
Nov 27, 2023 -

Larry Green Chevrolet responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Larry Green Chevrolet Team

March 12, 2023

My wife & i bought a $24k truck from them, when we noticed that the MPG were 7-9 mpg less then it should of been. We asked them to look into it & were told YOU OWN IT ! I took it 2 hours away to our l More

by hfinger66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Orion in sales, Jim at the desk,
Mar 14, 2023 -

Larry Green Chevrolet responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Larry Green Chevrolet does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Larry Green Chevrolet Team

Mar 14, 2023 -

hfinger66 responded

Well it is pretty simple, i requested to have help with my $455 repair bill ?

August 18, 2020

I'm very happy with my experience at this dealership and with Dave Connor. He patiently listened to, and answered, all my many questions. The deal was made easily and quickly and I was able to pick up my ne More

by wjm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Connors
Aug 21, 2020 -

Larry Green Chevrolet responded

Thank you for your great review! We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Larry Green Chevrolet Team

June 09, 2020

New truck purchase I was in Cottonwood selling my old truck and decided to stop by Larry Green Chevrolet to see if they had a truck that I was looking for. I decided to More

by Connor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
June 02, 2020

Purchasing a new Blazer We have bought several cars from Dave Connors and he has treated us well each time. He will find the vehicle that we want even if he has to go out of More

by kagaines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Connors, Mike Richie
May 15, 2020

John & Jean were an awesome power team as well very personable. They sat with us for hours till we were all satisfied. Would definitely do business with them again. Thanks for the awesome pickup. More

by Cam S.
Recommend Dealer
Yes
Employees Worked With
John Fahey, Jean Fahey
April 18, 2020

Really disappointed in this dealership, I inquired about a car online around noon finally received a phone call around 6pm to set up a time to test drive just for them to tell me and the end of the call tha More

by Caquiro1986
Recommend Dealer
No
Employees Worked With
Owner
March 03, 2020

We have bought several vehicles there over the years. We use the same salesman Dave Connors. He is honest and will get you what you what you want in a vehicle. More

by Diamondred
Recommend Dealer
Yes
Employees Worked With
Dave Connors
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