Larry H. Miller Chrysler Dodge Jeep Ram Riverdale

I am not happy service is not acceptable your service department has made me feel like a criminal they have had my truck since the 27th of May it was stolen on 22May and I have been without your service department has made me feel like a criminal they have had my truck since the 27th of May it was stolen on 22May and I have been without a vehicle for going on 17 days I am on disabilities and live by myself I cannot walk very far due to injury sustained in a tree accident. I crushed my heals and can't walk very far I stated this to your service department they acted like that it was not their problem I have to eat. Now it has been 17 days I have been without a way to get around they did not even try to get a loaner they just put me on a waiting list which never happend they have had my truck since the 27th of May why is it taking so long over 6 weeks now you have made me go threw extream pain every day I have to walk what do I have to do to get my truck back I have suffered enough thanks to your service department and then when I finally get a call that my truck was ready I go to pick my truck up they tell me I have to pay 500.00. Which is not right my truck was stolen I should not have to pay anything I did nothing wrong yet they treated me like I did thanks a bunch this hole ordeal has been a complete nightmare and to top it off when I picked my truck up I could not believe what it looked like it was filthy inside and out never again will I take my truck to your service dept. More

Service My 2017 Dodge Challenger had a recall for a software update, so I made an appointment with Larry H Miller. I got there about 30 minutes early but the My 2017 Dodge Challenger had a recall for a software update, so I made an appointment with Larry H Miller. I got there about 30 minutes early but they took my car in early, did the update, explained everything to me and didn't charge me anything. The service technician who did the work was excellent. I bought the car from Larry H Miller in February of 2017 and everyone there who I dealt with was excellent and I highly recommend Larry H Miller and if I buy another car at some point that's the only place I will go to. My software update did take more than an hour but the biggest majority of the time was because the update is large and it is slow loading to the car, rather than being downloaded on a high speed connection. I have nothing but the very best to say about the technician and the dealership. More

Was the best I have ever had from a dealer From start to end I was more than pleased. When you leave a car dealer feeling like that you have been taken care of . They could have taken advantage From start to end I was more than pleased. When you leave a car dealer feeling like that you have been taken care of . They could have taken advantage of me because my car didn’t have the problem but they were professional and told me no work needed That’s professional More

Service Took 2 hours for a recall that should have taken 30 to 60 minutes. Service dept could have been more friendly. Took 90 minutes before they even told Took 2 hours for a recall that should have taken 30 to 60 minutes. Service dept could have been more friendly. Took 90 minutes before they even told me what was going on. More

Great dealership I bought a Jeep Grand Cherokee from Jerry and Jorge Silva last year and they both did an outstanding job in helping me out and making sure I got the b I bought a Jeep Grand Cherokee from Jerry and Jorge Silva last year and they both did an outstanding job in helping me out and making sure I got the best deal possible. I could not be more happy with their service a d my purchase. The service department was great also. More

Bad communication Communication here is the worst. They don’t give you updates on vehicle. Had to keep calling for updates and ask questions about the costs of what the Communication here is the worst. They don’t give you updates on vehicle. Had to keep calling for updates and ask questions about the costs of what they are doing to my vehicle. More

Terrible customer service!!! I swear I am invisible. I went in to pick up my car, tried to talk to five different people sitting with their backs towards the customers, having c I swear I am invisible. I went in to pick up my car, tried to talk to five different people sitting with their backs towards the customers, having conversations with each other and completely oblivious to the customers. It took over twenty minutes for me to even get noticed and I was actively asking for help. Several other customers said the same thing. Apparently their conversations were more important than everyone’s needs. More

Took vehicle in for recalls they took excellent care of us Was very appreciative how the Dealership took care of us and our vehicle needs! Repairs made to our vehicle were very timely and completed in a profe Was very appreciative how the Dealership took care of us and our vehicle needs! Repairs made to our vehicle were very timely and completed in a professional manner Thank you! More

Great and fast service They got my car in and out in an hour. Even washed and vacuumed. This is my third time there and everyone is helpful. Thank you They got my car in and out in an hour. Even washed and vacuumed. This is my third time there and everyone is helpful. Thank you More