- Waiting forever
7am appointment. For a tailgate. Shuttle left so I couldn't get to work. Sitting here three hours not a peep. Oh but techs get here at 8. Sitting here just waiting forever....
"Worst experience EVER"
- Adrianna Pahulu
They pulled the bait n switch on us which is insulting when we agree to an amount and then they are slow to get the real paperwork to you...after a week it increases and they think we won't return the truck. Get more then one finance guy....spent too long sitting around. A joke.
Absolutely the worse sales experience of my life. Before you judge me as one who complains, I will tell you that I rarely write reviews.
I was helping my recently retired parents fined a used vehicle. I found a LHM car online, that was at one of their other dealerships. I called the Bountiful locations and they said they could help me. When I arrived, I was told that they did they did not like dealing with the other LHM dealers and that we could look at other vehicle, onsite.
I should have just left then. But, we relented and looked at what they had. They took me to a Corolla. We took it for a test drive and there was a MAJOR vibration in it. I told the Salesman there was a serious issue with the car and he brushed it off. I tried talking to the Manager and asked about seeing the original car that we came to see, and he would not commit. He just talked, and talked, and talked. I guess it was a ploy to wear us out. We finally left and went to Tony Divino in Ogden and bought a Nissan Versa.
Granted, this was 2 years ago. I can't remember who the Salesman was, but he had long hair tied up in a pony tail. I would never, ever buy from LHM.