Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Excellent service all around Gordon was wonderful to work with! I came in to purchase a used van and ended up with a NEW Dodge Durango. Couldn't be more happy!! Even though it was Gordon was wonderful to work with! I came in to purchase a used van and ended up with a NEW Dodge Durango. Couldn't be more happy!! Even though it was late and we had already agreed on the van, Gordon and John were very patient when I changed my mind and they had to redo all the paperwork. Gordon even called the next day to make sure I understood everything about the vehicle because we didn't have much time to go over it the night before. Thanks guys, I will definitely be back. More

Great Job Dealer did a great job. Had a really bad expirience at another dealer was done with the whole deal. David was very attentive and restored my faith in Dealer did a great job. Had a really bad expirience at another dealer was done with the whole deal. David was very attentive and restored my faith in dealerships again! Great Job! More

Our Expierence Gordon was very pleasant to work with. He understood our needs and worked very hard to meet them. He made sure we were taken care of with free drinks Gordon was very pleasant to work with. He understood our needs and worked very hard to meet them. He made sure we were taken care of with free drinks and hot dogs while we went through the negotiating process. It was very nice to bang the "gong" and have everyone in the dealership applause. Jon in financing was very good in making sure we new everything with the vehicle warranties and service options. Larry H Miller Dodge was a very pleasing experience for us. Thanks you all very much! More

service department Todd was great, I enjoyed working with him. He was friendly compassionate and prompt with all of our interactions. It takes a sincere guy to make you Todd was great, I enjoyed working with him. He was friendly compassionate and prompt with all of our interactions. It takes a sincere guy to make you feel good about shelling out 1100 bucks on parts and service you would rather not buy but I left happy. Thanks todd More

they were able to get to the bottom line very quickly They wee great all around... sales man Chuck Newman very patient and kinda, he showed my wife how to operate all the new electronic devises so she was They wee great all around... sales man Chuck Newman very patient and kinda, he showed my wife how to operate all the new electronic devises so she was very comfortable driving the Grand Cherokee. More

Review The only thing I was not satisfied with was the free car wash. My jeep was very spotty afterward. Although I know it was free and I wasn't there for The only thing I was not satisfied with was the free car wash. My jeep was very spotty afterward. Although I know it was free and I wasn't there for a car wash, it was still appreciated. More

1st time I actually received great service at this dealershi I thought I would give this dealership 1 last try since it is so close to home. I get Duanne this time, he listened to what I needed and everything wa I thought I would give this dealership 1 last try since it is so close to home. I get Duanne this time, he listened to what I needed and everything was performed correctly. Usually they miss so.etching because they don't listen. Also, he explained everything to me and made me feel like he appreciates my business. In the past I felt like I was a bother and had to call to see if my car was ready and . When I went to pick it up they afterlife I was bothering them and never even said thank you. Duanne needs to be the trainer for providing.g great customer service. I co.e back k again for service if he can be my advisor if he leaves I have to go to another dealership. That wants my business and not act as if I don't matter . More

Helping thier clients out! I went into the dealership not knowing if I was going to even get a vehicle, but I needed on badly. My truck was breaking, no ac and amoung other thin I went into the dealership not knowing if I was going to even get a vehicle, but I needed on badly. My truck was breaking, no ac and amoung other things not happy. They put me in a vehicle and made sure that I was satisfied with the payment even. I didnt feel like they put one over on me and sometimes I can be very guliable at times. I was given a good quality, gas saving and good running car for my children. I want to thank them for helping me and God Bless you. Thanks, Very satisfied customer Arnetia Cardona More

First new purchase in 8 years The family was in need of a truck. Originally we were looking at used trucks, since you can typically get a vehicle with more amenities with a few mi The family was in need of a truck. Originally we were looking at used trucks, since you can typically get a vehicle with more amenities with a few miles for the price of a new stripped down base model. After some searching of what was available, Ford was priced out of consideration (aesthetically I'm not really a fan of their look either) Chevy's interior, while better than previously, is still bland and feels dated compared to the Dodge. It ultimately came down to Chevy or Dodge, leaning toward Dodge. Shopped around to get a feel for what the used market was, and landed at about 20-25k for a good used truck. The main requirement was extended cab, 4 doors preferred. A 2013 Hemi Quad cab came up checking all the boxes, and was even in the preferred color, blue. This truck was listed at 20k, great value for the money compared to what was available valley wide. But a little searching later my wife found a new tradesman, hemi, quad cab, blue instead of the typical white that the work trucks come in, listed at 22k. Now, I know we could have probably haggled the 20k used truck a little lower, but at a 2k initial, no haggle difference, including warranty, and no miles, it was a deal we couldn't ignore. Contacted the dealer and hooked up with Drake. Who was not pushy like many of the dealers that had been contacting me over the last couple of days. We individually test drove the Ram since we brought our kids, we initially just planned on checking it out and dropping the kids later to continue shopping. The dealer has a kids area with some toys and a tv, that really came in handy during the paperwork portion. After testing the 1500 work truck, we looked at a 1500 Bighorn, that was used, just to compare. The Bighorn was 4wd, had a better interior, and the suspension felt a little different, which could be contributed to the 20inch wheels and lower profile tires. Its infotainment was also better, but none of this were things we couldn't live without. Which is really the only reason I wanted to check it out, to see if there were any glaring differences between the 2011 Bighorn and the 2014 work truck that I couldn't live without. The Bighorn is obviously nicer, but nothing I couldn't live without. Most difference are easy enough to upgrade, wheels/tires, bumpers and dual exhaust and radio. I actually prefer the bench front seat and 6 seating capability over the center console. For what the truck is going to be used for(hauling/camping), the vinyl seats and rubber floor will come in handy. Although the lack of remote entry will take some getting used to. So it was settled, the 2014 was coming home. 22k was listed on the website as their no hassle price, there was a little hassle finding incentives to hit that mark, but the 22k was achieved. I came in with financing, so that part was a breeze. The entire process took about 3 hours, including 3 test drives. The only thing I would change is to have a golf cart available to drive around to see the different available models. More

GREAT DEAL IN THE DESERT! Nice to go to a new dealership and be able to walk the lot WITHOUT BEING BOTHERED the first 20 seconds you hit the pavement. I am assuming they let me Nice to go to a new dealership and be able to walk the lot WITHOUT BEING BOTHERED the first 20 seconds you hit the pavement. I am assuming they let me have full run of the yard until I found something interesting or it was because it was already over 100 degrees outside. Once I found the truck I wanted information on I went inside and was greeted kindly, little did I know I went through the door that lead to the "pit bulls" office, but they were all very nice. A very nice salesperson came over to see if I needed help and if I wanted a water and I could tell from the "get" he was not pushy. Douglas Montgomery seemed to care about my needs and not just a sale. He listened to me the first time and I didn't have to repeat myself. I was annoyed once when I was questioned about why my 10 year old 3/4 ton diesel truck only had 69k miles on it. I was actually floored when it was suggested I may have messed with the odometer system. I guess there are people out there that would do something criminal to beat the system. But overall it was a positive experience and I would tell anyone looking for a new Dodge Ram to go see Douglas Montgomery at Larry H. Miller Chrysler Jeep Dodge Ram in Surprise, Arizona. More