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Larry H. Miller Colorado Jeep

Aurora, CO

Overview
Reviews
Vehicles
4.2
849 Reviews
Call Dealership (720) 262-2215

350 S. Havana Street

Aurora, CO

80012

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Showing 849 reviews

June 20, 2024

The gentleman were very polite and knowledgeable they took very good care of my car and me. I needed a ride back to work and they provided it. More

by lindawoolfolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris S
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June 19, 2024

Clear estimates of wait times, quality work, great customer service, easy booking for appointments, highly recommended More

by Spinman314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paine
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June 18, 2024

Dont ever use the phone to call about service, they will not pick up or respond to messages. You have to show up, in person, or text . More

by rick
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Fishel
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June 10, 2024

Terrible customer service and a manager that doesn’t tell the truth. Be wary of this place More

by Jeep obsessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed, manager was Wes
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Jun 13, 2024 -

Larry H. Miller Colorado Jeep responded

I'm sorry to hear about your negative experience with our service and management. We strive to provide honest and efficient service, and it’s disappointing to know we fell short. If we haven't had a chance to discuss this in person yet, please reach out to me directly. I look forward to resolving your concerns and improving our service. - Chris Staton, General Manager, (303) 309-8413

Helpful
June 09, 2024

Everyone at the dealership were consummate professionals and helped me get the car I wanted. Kristyn helped us find the exact model we wanted. More

by cgrealy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Baca, Kristyn Sullivan, Chris Staton
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June 08, 2024

Inconsistent information, major delays in repairs, left my car outside where hail significantly damaged it and left me to foot the bill, didn’t offer a loaner, takes forever to get in touch with someone. W More

by hankleflore
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha Tackett
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Jun 12, 2024 -

Larry H. Miller Colorado Jeep responded

Thank you for your feedback, Mike. I apologize for the inconsistent information and delays you experienced, and for the hail damage to your car while it was with us. This is not the level of service we aim to provide. If we have not discussed this personally by the time that you find this response, please feel free to reach out to me directly. I look forward to straightening this out! - Chris Staton, General Manager, (303) 309-8413

Helpful
June 08, 2024

Very Friendly and professional! Listen to my concerns great service! Great atmosphere and very clean! More

by Jena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fishel
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Helpful
June 07, 2024

Dropped my Wrangler off for an oil change. Two days later, I didn’t have my Wrangler and couldn’t get the service rep or the service manager to return multiple phone calls or texts. I finall More

by Tgfhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wes Studer - still waiting for him to return multiple calls and texts. Give him a zero. , Mike Fishel
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Jun 12, 2024 -

Larry H. Miller Colorado Jeep responded

Thank you for sharing your experience. I apologize for the inconvenience you faced with the service and communication issues. This is not the experience we strive to provide our customers. If we have not discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to straightening this out! - Chris Staton, General Manager, (303) 309-8413

Helpful
June 06, 2024

Sales people were nice. Misrepresentations were made by the dealership when signing paperwork. Be careful. More

by jhofmeister
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyle Roberts
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Jun 08, 2024 -

Larry H. Miller Colorado Jeep responded

Thank you for your feedback. I'm sorry to hear about your experience with the paperwork and any misrepresentations. It's crucial to us that all aspects of the car buying process are clear and transparent. If we haven't already discussed this directly, please feel free to reach out to me so we can address this further and ensure your concerns are resolved. I look forward to straightening this out! - Chris Staton, General Manager, (303) 309-8413

Helpful
June 05, 2024

Sean was very knowledgeable and helpful. Danny was very thorough and quick! Overall very pleased with my experience. More

by tayloracker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Danny
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