Larry H. Miller Colorado Jeep
Aurora, CO
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Terrific Experience with Jeep Lease This lease is my second lease with Jeep. I set up an appointment to meet with Phil McTaggart, but when I arrived at the dealership, Phil was busy with This lease is my second lease with Jeep. I set up an appointment to meet with Phil McTaggart, but when I arrived at the dealership, Phil was busy with another customer. Luckily, JuaQuin Bonner stopped over saying he would help start looking into options for me while Phil was finishing up. I'm thankful he started the process because I cannot stand how long you spend in a dealership, even if you walk out without a car. Phil didn't stop over once and left the dealership without even acknowledging I was there (if it weren't for JuaQuin's terrific customer service, I would have left extremely angry about that and given LHM Colorado Chrysler Jeep a poor review). JuaQuin understood that I had financial limitations due to being a full-time student and showed me/priced out various options to see if any would work. He truly listened, which was unlike the experience I had at the LHM 104th location, where I left due to the salesman not truly listening to what I wanted and needed. I could not be happier with my new Jeep Cherokee and I can confidently say that if it weren't for JuaQuin, I would not have re-leased with Jeep. More
Austin was amazing! Austin was great from start to finish and this eliminated allot of back and forth. It was the most efficient and best dealership experience I have had Austin was great from start to finish and this eliminated allot of back and forth. It was the most efficient and best dealership experience I have had. More
Software Upgrade Recall I "enjoy" the experiences with the service department. I don't like not having "visual" of the actual shop that does the work. Met my new rep Travis I "enjoy" the experiences with the service department. I don't like not having "visual" of the actual shop that does the work. Met my new rep Travis. Seems good at his work. More
Windshield washer repsir Quick and efficient repair. I did make a repair appointment for this service and did have to wait a week for the appointment but the service I require Quick and efficient repair. I did make a repair appointment for this service and did have to wait a week for the appointment but the service I required was not an immediate issue. More
excellent experience went in for basic service which was done in reasonable amount of time. I mentioned that I would be back in about 10 days for a recall appointment. Th went in for basic service which was done in reasonable amount of time. I mentioned that I would be back in about 10 days for a recall appointment. The service rep told me he would see if they could perform that service also and they did, saving me another trip to dealer. My service advisor was Alejandro Chaves ,this young man was a pleasure to work with. More
Satisfied Customer I was pleased with my recent visit to the service department. I was in & out in record time! If I have any problems with my car in the future, I wi I was pleased with my recent visit to the service department. I was in & out in record time! If I have any problems with my car in the future, I will definitely return. More
Great Crew Everyone was friendly and professional. They got me in and out within reasonable time. It was a great experience and I will highly recommend your deal Everyone was friendly and professional. They got me in and out within reasonable time. It was a great experience and I will highly recommend your dealership. Thank you for great service. More
Service with a Smile Purchased a new Jeep over 2 yrs ago and this is my 3rd dealership in the Chrysler realm. This group of people I can not praise highly enough with my Purchased a new Jeep over 2 yrs ago and this is my 3rd dealership in the Chrysler realm. This group of people I can not praise highly enough with my service yesterday to a little problem today that was handled quickly and with a smile, even though it was my mistake. Rob plus all the people on the service desk are engaging with making you feel welcome and at home. Bill in transport included. In fact everyone I have encountered so far at Larry Miller on Havana is the same way. Keep up the positive Spirit Team!! Thanks More
Great service Appointment was on time with fast and courteous service. Great waiting area. My appointment time was easily scheduled to fit my time schedule and ro Appointment was on time with fast and courteous service. Great waiting area. My appointment time was easily scheduled to fit my time schedule and routine. They were not able to check out a noise in the front of the vehicle and was told to schedule another visit. More
Magic happens here Usually, I really dread the car buying process. I have to say I was pleasantly surprised with the routine this time. The customer service here is sup Usually, I really dread the car buying process. I have to say I was pleasantly surprised with the routine this time. The customer service here is superb! Austin went above and beyond to help us get the jeep we wanted at an affordable price. Thomas, in financing, was very knowledgeable in his position.... and trust me, we asked a lot of questions. I will go here again & again. You guys are awesome! More