Larry H. Miller Dodge Ram Peoria
Peoria, AZ
Filter Reviews by Keyword
By Type
Showing 951 reviews
My husband and I went to Larry Miller Dodge Poeria dealership and test drove a 2012 Chrysler 200 stock #P12214A No price was listed on the car, so our salesman ( com artist) went to the manager to g dealership and test drove a 2012 Chrysler 200 stock #P12214A No price was listed on the car, so our salesman ( com artist) went to the manager to get a price... Meanwhile, my husband and I look this car up on our iPhones on their website and saw that it's sale price was: $15877... Then Alex (con artist) returned with "great news"... "We have that car listed for $21800, but since it's so late at night and we want your business... We will reduce it down to $18800 with $3000 down!" At this point I showed Alex, the same stock # on his paper, listed on his website priced at only $15877!.... He was shocked, and then said: "ok we will cut the price a few more thousands!".... My husband and immediately stand up and said that he was a Ripe off!!! Alex then said in a true con artist fashion "we have ask for it" Sales manager followed us outside... Saying to give them another chance. This is an exact example of why consumer view car salesmen as sleazy con artists!!! This type of trickery is no longer effective now that consumer have the internet on their cell phones :) More
Found the van to meet our needs at a price we could agree on. Paul Schneider was outstanding and very easy to work with. This is the first new car we have purchased since 1982 and the sales process was much on. Paul Schneider was outstanding and very easy to work with. This is the first new car we have purchased since 1982 and the sales process was much easier than 31 years ago buying a new car. I did not get hsi card but the finance person we delt with was also outstanding. He explained things so we could understand them and also so we could make the choice if the product was the right fit for us. Thanks for a great expierence! Terry and Lisa Hutson Peoria, AZ More
we were gretted by the sales rep that sold us the car six months ago, and he remembered us and the car, very impresive ! the service was timley and friendly and the waiting area was quite comfortable months ago, and he remembered us and the car, very impresive ! the service was timley and friendly and the waiting area was quite comfortable overall, a nice experience ! More
I had my 2012 Challenger R/T in for a small A/C vent problem, and as usual, the work was completed to my satisfaction in a timely manner. This is the 3rd vehicle I have purchased new from this dealersh problem, and as usual, the work was completed to my satisfaction in a timely manner. This is the 3rd vehicle I have purchased new from this dealership beginning in 2000 with an Intrepid ES. They have never steered me wrong and have always treated me like family. Their pricing is fair and their service is outstanding. I plan on buying many more cars from Larry Miller in the coming years. More
I bought my van at Larry Miller in 2005 and have had it serviced there ever since. It's agood crew and I love working with Mike. Mike V is always friendly as well and we often have a few laughs while I'm b serviced there ever since. It's agood crew and I love working with Mike. Mike V is always friendly as well and we often have a few laughs while I'm being written up. Mike D is always thorough and any and all service is communicated prior to the work being done and Mike takes the time to explain it. I wouldn't go anywhere else. More
Both Carl Wallace and Karl Siebern answered my questions and helped me with my purchase. I am grateful for their help and professional service. Great job.... and helped me with my purchase. I am grateful for their help and professional service. Great job.... More
I was pleased overall and felt my salesperson was outstanding. The experience was one of the better buying experiences I've had. I would recommend my salesperson to anyone buying a vehicle. outstanding. The experience was one of the better buying experiences I've had. I would recommend my salesperson to anyone buying a vehicle. More
These guys really are a bait and switch dealership. Be careful and don’t play their shell game. I escaped but it was a frustrating night with their manager Scott telling lies the whole time. We went in to careful and don’t play their shell game. I escaped but it was a frustrating night with their manager Scott telling lies the whole time. We went in to test drive a new 2013 Ram truck. Everyone is advertising incentives and low prices to get rid of all the 2013 trucks ahead of the 2014 models coming in to the dealership. Larry Miller had the truck we test drove on the website listing the price as $41k with a sticker of $50k. That seems like a great deal. After our test drive I told the guy we were meeting with and his boss that I was just shopping and while I had a tendency to be impulsive and wasn’t going to be that. The manager said “what if I offer you $3k above KBB for your trade.” Ok, let’s go in and talk about it. Fill out the paperwork and it’s getting late and our young children need to be picked up from the sitter. Scott comes to us and says “I can get your deal done.” My wife even asks at the level that we asked? He says yes. She then leaves to go get the kids while I’m going to finish the paperwork. Scott(the liar) comes back with the real deal. First, they won’t honor the internet price. Second, they now want to give me $3k below KBB for my trade. Third, they add a BS dealer add on fee of $1,495 for “desert paint” protection and tinted windows. When I comment on that they don’t honor the internet price he goes back and lowers the price but also takes off the equivalent amount from the trade in. Does he think I’m stupid? The clear answer is yes. So now we are $12k above the level that we talked about. I was thinking that it would be hard for them to get our deal done and still make money but it would be close. I called my wife back and let her know to turn around. Scott then tries to sell me a truck with a $6k less sticker price. Of course that means we are still far apart. These guys are less than reputable and I’d advise anyone to steer clear. There are a bunch of Larry Miller dealerships and they all appear to be run the same way. To add insult to injury I get an email the next morning offering me a $38k truck at MSRP plus all their BS add ons. Unbelievable. Here’s my advice. Educate yourself on the internet on the vehicle you want. Use KBB to figure out what you should get for your trade, what people are paying for the vehicle your want, and general information about the vehicle. Four hours of research will make you smarter than 85% of the sales persons you will ever run into. Last tip, avoid Larry Miller Dodge like a plague. More
We were just looking for a potential new Truck, but "Diesel" made it affordable for us to purchase our 1500 Dodge Ram Pickup... my husband is happy and all the much needed options he requested were inc "Diesel" made it affordable for us to purchase our 1500 Dodge Ram Pickup... my husband is happy and all the much needed options he requested were included and the price was good! I would recommend this dealership and working with "Diesel" made it easy (for this accountant) to make the decision to purchase this vehicle! Thank you "Dielsel" you are our Rock Star! God Bless! Char More