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Larry H. Miller Honda Boise

Boise, ID

4.5
349 Reviews

7710 Gratz Drive

Boise, ID

83709

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Showing 349 reviews

March 16, 2024

Great place if you love having negative equity, a staff that doesn't communicate with each other, relentless emails and texts, getting ripped off and wasting an entire day for an oil change. More

by cleveme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Salvador Huitron
Mar 21, 2024 -

Larry H. Miller Honda Boise responded

I'm truly sorry to hear about your dissatisfaction regarding the financial aspects of your vehicle purchase. We aim for all our customers to feel positive about their transactions and confident in their choices. I'm concerned about your experience and would like to understand more so we can find a way to improve your situation. If we haven't yet had the chance to discuss this personally, I invite you to contact me directly. Ensuring your confidence and satisfaction is vital to us, and I look forward to the opportunity to address your concerns. - Cody Scott, General Manager, 208-947-6010

October 25, 2023

Several months ago I brought my 2013 Accord in for a tune-up. The old spark plugs were left inside the engine compartment causing a terrific rattle. I then noticed immediately that my car was missing. I More

by markj83705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James, Cody
August 08, 2023

Employees could not tell me where my car was after waiting over an hour and a half. Finally, they found it and told me nothing had been done on it even though it was scheduled for oil change and maint More

by mskosbab
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the names of anyone I interacted with. They did not offer their name.
Aug 12, 2023 -

Larry H. Miller Honda Boise responded

It is unfortunate to hear that your experience was not as efficient as we generally strive to be every day. We try to create a service experience that is both streamlined and professional. I would very much appreciate hearing more about your service experience. If we have not connected by the time that you find this response, please reach out to me directly. I look forward to straightening this out with you! - Cody Scott, General Manager 217-821-5561

July 29, 2023

This had to be the easiest purchase ever. Raquel is absolutely fantastic and extremely easy to talk with. Clint also helped tremendously. I highly recommend purchasing from them. More

by doccas71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint Earnhart, Raquel Memmott
May 01, 2023

This review is regarding my experience with Cooper Blanc who helped me determine if a new Honda vehicle would provide the best ingress/egress and seat height for my mobility-challenged husband who has demen More

by SubaruHappy
Recommend Dealer
Yes
Employees Worked With
Cooper Blanc
Jun 30, 2023 -

Larry H. Miller Honda Boise responded

We're so pleased to hear that you had a positive experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for the 5-star review and for choosing us for your automotive needs.

December 12, 2022

Two weekends ago I found a 2019 Jetta S 1. 4L at LM Honda of Boise online that fit my purchase criteria. I took the day off of work to shop the car. Shortly after I arrived I met Salesman, Di More

by DKR777
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dick Wilson
Dec 14, 2022 -

Larry H. Miller Honda Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ken Pifer, General Manager

September 21, 2022

We have never dealt with Larry H Miller in the past. We were reviewing SUVs for purchase and saw an add for a Honda CRV and decided to check it. We had a budget and even used cars exceeded that amount. More

by 4qwltr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Huitron
Sep 21, 2022 -

4qwltr responded

Many car dealers in SW Idaho are difficult to deal or work with. LHM was straight forward in all aspects of our interactions with their staff. We would recommend them to any of our friends.

August 30, 2022

Very helpful and knowledgeable. The salesman was quite helpful. I would buy another vehicle from Chris. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madrid
Aug 30, 2022 -

Larry H. Miller Honda Boise responded

Thank you for making us a part of your day. Our team really enjoyed treating you to the laid-back experience you were looking for. Come back again soon if there’s anything else we can do for you or your vehicle! - Ken Pifer, General Manager

August 23, 2022

Negotiated price over email and phone and completed transaction smoothly in dealership. I didn't particularly care for their extended warranty sales tactic which reminded me timeshare sale in Mexico, More

by Alex R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Wilson
Aug 24, 2022 -

Larry H. Miller Honda Boise responded

Thank you for coming to visit us. We appreciate your great review. Our team was glad to have helped you get a car you enjoy. Please let us know if there is anything else we can do for you. - Ken Pifer, General Manager

July 08, 2022

BEST CREW AROUND! Alex in finance was amazing to work with, and frank beard my salesman worked hard to get us into a car ! More

by Kreyna93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank beard, Alex G
Aug 19, 2022 -

Larry H. Miller Honda Boise responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ken Pifer, General Manager

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