Read Reviews Larry H. Miller Liberty Toyota Scion Colorado Springs

Larry H. Miller Liberty Toyota Scion Colorado Springs

Larry H. Miller Liberty Toyota Scion Colorado Springs

5115 New Car Dr
Colorado Springs, Colorado 80923


Sales: (866) 759-1180
Service: (866) 542-5658
Parts: (866) 542-8427

Larry H. Miller Liberty Toyota Scion Colorado Springs
Manufacturers: Toyota, Scion

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 336 reviews

4.8

4.8 out of 5

482 lifetime reviews

Larry H. Miller Liberty Toyota Scion Colorado Springs

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Certified: Larry H. Miller Liberty Toyota Scion Colorado Springs

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Larry H. Miller Liberty Toyota Scion Colorado Springs has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Larry H. Miller Liberty Toyota Scion Colorado Springs

At Larry H. Miller Liberty Toyota Colorado Springs we offer new Toyota cars and trucks in Colorado Springs, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in the Colorado Springs, Woodland Park and Monument area.
Our auto financing staff offers expert advice for those seeking a great Toyota car loan or lease. Our service doesn't stop there. Colorado Springs customers can come in and take advantage of our knowledgeable Toyota service and auto repair technicians, and a fully-stocked inventory of Toyota auto parts and accessories.
You can reach Larry H. Miller Liberty Toyota Colorado Springs any time by filling out our contact form, by calling us at (866) 759-1180, or by visiting our Colorado Springs Toyota dealership at 5115 New Car Drive, Colorado Springs, CO.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off After Hours Drop-Off
Automated Car Wash Automated Car Wash
Cable TV Cable TV
Children's Play Room Children's Play Room
Customer Lounge Area Customer Lounge Area
Drive-In Service Drive-In Service
Express Service Express Service
Free Coffee Free Coffee
Free Drinks Free Drinks
Free WiFi Free WiFi
Instant Financing Instant Financing
Parts Store Parts Store
Shuttle Service Shuttle Service
Television Television
Valet Parking Valet Parking
Vending Machines Vending Machines
Free popcorn Free popcorn

sjaniec
5/23/2013 2:18:57 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael CaldwellMichael Caldwell
Tom SharpTom Sharp
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

Everyone was very professional and extremely helpful. They all seemed more interested in helping meet my needs than pressuring me into a purchase. Too many sales people are too busy trying to sell that they don't listen to the customer. Your sales people did look to close the sale, but not until I had found what "I" wanted.

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JASim
5/22/2013 10:01:42 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill "Willie" NelsonBill "Willie" Nelson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

This was the third vehicle that the wife and I have purchased at Liberty Toyota. We have always used Bill Nelson and enjoy working with him. I feel that Toyota is the best brand of vehicle for the money. I also think the Service Department at Liberty Toyota has some of the best mechanics and best service.

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howardmr
5/22/2013 12:16:54 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill "Willie" NelsonBill "Willie" Nelson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

We took our Toyota van in for a tune up and ended up leaving with a Prius V, thanks to Bill Nelson. He is the most professional sales consultant that we have dealt with in a long time.

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GeneDobee
5/20/2013 6:57:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cindy  PrestonCindy Preston
Gary  SchmidtGary Schmidt
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

From the time I made contact with Cindy through the USAA web site, the experience was great. Although I had a letter with a price from Todd, she managed to take that trade in price down with her sharp eyes and keen salesmanship. Although not happy with the trade-in price, I worked with Cindy instead of walking away and getting the small defects fixed and returning. The overall experience from working with Cindy to the financial steps with Darwin was one of the best I have had with car buying. This is my 4th or 5th Toyota from Liberty Toyota.

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mpmanke
5/16/2013 7:31:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
JC  ChristiansenJC Christiansen
Shawn SkalskiShawn Skalski
Jason WilenskyJason Wilensky
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

very pleasant and attentive staff that were knowledgeable and provided straight answers to questions about such things as lease vs. buy, recommendations on protective equipment add-ons, explanation of operation and scheduling of services provided after the sale

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gemcalf
5/15/2013 2:37:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray HartRay Hart
Jason WilenskyJason Wilensky
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

Ray Hart is a PHENOMINAL sales consultant! I wanted to downsize from our Toyota Sienna Van to a Toyota Prius V, but was concerned about space. I went to Liberty Toyota with ALL our "stuff" (car seats, stroller, pediatric walker, etc.) to see if it would fit. Ray was extrememly friendly and very knowledgeable about the Prius series. He brought up a Prius V, and waited patiently while I loaded all our "stuff" into it and checked the fit, then went for a test drive. Not once did her pressure or pester me, which I GREATLY appreciated! He let me do my own thing, at my own pace. I told Ray I wanted to talk it over with my husband, and possibly come back with him. Ray gave me his card and told me to call if I had any questions.

Two days later, after doing more reseach on the V and the regular Prius, I called Ray to let him know I wanted to look at the Prius V again, and bring one of my twins to see how she fit in her carseat in the back, and make sure she had enough leg room, and also a regular Prius to see if all our "stuff" fit in that one. Once again, he brought up a V, and waited patiently while I put the carseat, and my daughter in the back. Then he brought up a regular Prius and waited patiently while I loaded our stuff inside. Same as before, he never pressured me into buying the car, or made me feel rushed. He was extremely patient and laid back, and so friendly! He answered all my questions about the differences between the two models. I let him know that the Prius V was the car I wanted, and would see if my husband was available to come back to purchase the car. We made an appointment for later that evening, and returned with the whole family to purchase the car.

Ray was great during the whole negotiation process, and answered our million questions. When it came time to do the finance paperwork, Jason Wilenski, Finance Manager was GREAT! He quickly got all our paperwork together, talked through everything, and broke it down so it was easy to understand.

From walking in the door to purchase the car, and driving away, Ray and Jason had us out of there in a little over 2 hours!

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LizLoe
5/8/2013 8:21:40 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ryan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

I bought my Rav 4 (2008) used Toyota there in 2009 and have had it serviced there ever since and all I can say is they take Customer Service to a level I have seldom experienced before. What they do they do right the first time! I've never had to take it back for a "repeat" on any work they have done. They are professional, prompt, know their stuff. Their facilities are first class! Their fresh bagels in the morning and fresh popcorn in the afternoon, with free water and coffee available at all time, just adds to their appeal! They not only bend over backwards to please but do "backflips" to make sure your time is maximized as well as your satisfaction guaranteed. Their shuttle service to/from work and/or home is a feature I can't live with out. Their drivers are the best!! I honestly can't recommend them highly enough! Liz L.

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jjverboom
5/7/2013 6:51:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom SharpTom Sharp
Shaun WilliamsShaun Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

I started with the Costo auto program, showing interest in a Toyota Prius V. Costco then brought me into contact with Tom Sharp of Liberty Toyota. Tom contacted me first by email and then we made an appointment on the phone. Tom was immediately available when I got to Liberty Toyota at the scheduled time. Tom clearly explained the Costco program to me and accompanied me on a test drive with a new Toyota Prius V. When I asked to als test-drive a Toyota RAV4 LE Tom immediately got the keys of the RAV4 model that I asked for. But I did not feel pressured into making a purchase right then. I did return a couple days later and negotiated a good price on the RAV4. Tom was extremely helpful in getting me the RAV4 with the desired color that same day. Shauwn Williams of the financial department was very clear and efficient in finalizing the financial part of the purchase.

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THEBEAR44
5/7/2013 8:17:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jessie StroudJessie Stroud
Joel ValdezJoel Valdez
James ZielonkaJames Zielonka
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

My purchase (2013 Tacoma w/Off Road Package) is the third Tacoma I've bought from Liberty Toyota over the years. Each experience with the dealership has surpassed the one before it. No "pushy" sales attitude at this dealership! I knew what I wanted going in, found it and was out the door in record time. Along with the vehicle, I purchased a significant number of accessories to be installed and was blown away by the knowledge and professionalism of Jessie Stroud and James Zielonka. Both treated me as if I was the only customer they had ... in today's helper skelter customer service environment, such "world class" customer service is truly refreshing! If an issue arose during the initial accessory purchase/installation process, Jessie and James took ownership of the problem as opposed to delegating the matter to someone else. Simply put, Liberty Toyota rocks!

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ciaoanna
5/6/2013 7:16:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Richard EadesRichard Eades
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Larry H. Miller Liberty Toyota Scion Colorado Springs:

Richard was a fabulous salesman. I really appreciate that he did not pressure me in any way.
He provided me with a lot of information in a clear, understandable way.
I would recommend him to anyone.

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