Larry H. Miller Nissan Mesa - Service Center
Mesa, AZ
238 Reviews of Larry H. Miller Nissan Mesa - Service Center
Service Made an appointment with Christian for routine service and wheel alignment before a planned extended road trip. Inspection of the vehicle showed iss Made an appointment with Christian for routine service and wheel alignment before a planned extended road trip. Inspection of the vehicle showed issues beyond those requested and all needed work was addressed using the warranty. Have driven car over 1000 miles in the 5 days since the work was done and it is running great. FYI, I have a prepaid service agreement. More
Great Service Just have to compliment Aaron, my service rep. He's professional, courteous and we always share a few laughs. He's good people and an asset to Larry M Just have to compliment Aaron, my service rep. He's professional, courteous and we always share a few laughs. He's good people and an asset to Larry Miller. More
Nissan Sentra 2013 - Alan Chute Gary's service was exceptional. He arranged for the technician to arrive earlier than usual to accommodate my schedule and kept me well informed thro Gary's service was exceptional. He arranged for the technician to arrive earlier than usual to accommodate my schedule and kept me well informed throughout the appointment. More
Extremely Bad Service experience!! This was the absolute worst service experience I've ever had in my 49 years on this planet. The second worst was my last visit there when, your servi This was the absolute worst service experience I've ever had in my 49 years on this planet. The second worst was my last visit there when, your service advisor wanted to "watch" critically leaking seals even when the technician working on my vehicle told him they needed to be changed . This time, your service representative was slow, unorganized, uninformative, and unaccommodating. I literally went back to her desk 6 times to find out the status of my vehicle and she never knew what was going on. I spent 7 hours there for something that should have literally taken no longer than an hour, which is why I waited in the first place. My 1st mistake was buying a vehicle from you and, the second was buying that bogus warranty that mandates me to return there for repairs, in addition to all the excuses made not to cover repairs. If it weren't for that, I'd never return. More
Got an oil change appointmen within a hour, talked to Dawn Dowen, which was a very pleasant person to talk to. When we got there Dawn was busy with another customer, but instead of having to wait anothe Dawn Dowen, which was a very pleasant person to talk to. When we got there Dawn was busy with another customer, but instead of having to wait another tech helped us, sorry I didn't get his name. The best team work ever, both of them were the great. Larry Miller Nissan the best dealership of all. thank you so much More
Great Service , Jon did a great job on my Maxima - he handles all of my service needs. He always lets me know what I need. , Jon did a great job on my Maxima - he handles all of my service needs. He always lets me know what I need. More
Experience I really liked that when I pulled into the service area, someone came out immediately to assist. When Nick came to look at my car and mentioned that m I really liked that when I pulled into the service area, someone came out immediately to assist. When Nick came to look at my car and mentioned that my vehicle is up for the 45,000 mile maintenance, he provided me the cost, but did not pressure me to get the service done now. He did what I had asked and notated it on my invoice/receipt at the end of the service. And although i waited about an hour, I personally felt it was a quick turn around time from the time i dropped my car off for service. More
I have been with this company since 1194. This is my second purchase and servicing with them. They take the time to patiently explain what needs to be done with the car. John in the service department second purchase and servicing with them. They take the time to patiently explain what needs to be done with the car. John in the service department has serviced my cars over the years. He is great!!!!!! My car must always be in the safety zone, and to be brief, this company makes sure the car being serviced keeps me on that track. More
I've owned my 2012 versa sv since mid-nov 2011. I've only gone to LHM Nissan for service. Always received top-notch service. I use them for my "every 3 or 4 mo" service. Very speedy.....Always pl I've only gone to LHM Nissan for service. Always received top-notch service. I use them for my "every 3 or 4 mo" service. Very speedy.....Always pleasant.....and when I had a recall issue, it was fixed quickly. Ditto when I've driven in without an appointment. I had a problem (my fault) within 48 hours of getting car, and they drove to my house to check/fix it (that was embarrassing!!!) THey are always willing to answer questions. (and sometimes they get a box of Dunkin' donuts !! More
Tim took care of me, as usual! I came in with a dead battery from my 06 Titan and Tim got me a new battery and on my way in no time flat!! Thanks Tim!! battery from my 06 Titan and Tim got me a new battery and on my way in no time flat!! Thanks Tim!! More