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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
696 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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696 Reviews of Larry H. Miller Toyota Lemon Grove

May 02, 2024

I have been taking both of my cars to this dealership for the past year after moving back to California from Chicago and have not had any trouble at all. This dealership is fast and always reliable for repai More

by Devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for sharing your review with us. Our team is dedicated to providing exceptional customer service and it's great to know that they exceeded your expectations. We hope to see you soon for all your future automotive needs.

Helpful
May 02, 2024

Bought car at this dealership before. Staff has always been friendly. Our sales person, Kaitlyn was friendly and made us comfortable throughout the transaction. The day we visited, the pl More

by tito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Cruz
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Helpful
May 01, 2024

This is actually one of my best experience in a dealership. Everyone was very helpful, especially Rafael and Kaitlyn. More

by Karrareast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Your kind words are greatly appreciated! We are committed to providing the best customer service and it's great to hear that we were able to do just that.

Helpful
May 01, 2024

Excellent customer service overall 10 out of 10 prompt responses very communicated. I’m very satisfied More

by Jpalomar42
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Your positive feedback means a lot to us! We are committed to providing the best customer service and it's great to hear that it shows.

Helpful
May 01, 2024

Sold a used car as a new car. Constantly lie. Poor service. Won’t recommend. More

by Dima SD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hector Rivera
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Dima, I apologize that your experience with us wasn't up to our usual standards. We take pride in providing a hassle-free and transparent car-buying process for all of our customers, and we're disappointed that you feel we fell short in your case. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to me directly so that we can discuss the matter further. - Robert Patch, General Manager, (619) 265-3170

Helpful
May 01, 2024

30K inspection went as expected. Thorough, speedy, and the customer service was on point. The employees are always kind and respectful going the extra mile for their customers. I hig More

by vj.lomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

Helpful
May 01, 2024

Totally unprofessional. Broke valve on oil. Representative hung up on me as I’m asking to provide a rental car. More

by m1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa Santiago
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

I'm truly sorry to hear about the unprofessional experience you had with us. Providing quality service is our priority, and it's disheartening to learn that we fell short of your expectations. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

Helpful
April 30, 2024

Erick was an amazing helper, and there’s someone else who gave me a Mother’s Day letter thank you so much he was amazing too. More

by Gabrielag9107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

Helpful
April 30, 2024

Allen is the best Service Advisor! He's always looking out for my best interests Thanks Allen More

by Speinadon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in Service , Jennifer O'Brien, Trudy Roux, Kim Salamon, Joseph De La Cruz, Kasada Vongsavath, Jenn O'Brien, Scott Bada, Joe Raymond
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May 04, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Your review is much appreciated. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.

Helpful
April 30, 2024

Happy to be part of Toyota ,fell safety having them check out my truck. Thanks!!! More

by cool_mariamom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez
Report | Print
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