Lee Dodge Chrysler Jeep Westbrook

Lee Dodge Chrysler Jeep Westbrook
200 Main Street
Westbrook, Maine 04092
(888) 647-7474

Manufacturers: Chrysler, Dodge, Jeep, Ram

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Twenty-Four Month Rating: 4.7/5
66 Reviews
Lee Dodge Chrysler Jeep Westbrook

Overall Score: 5 Star Rating4.7



About Lee Dodge Chrysler Jeep Westbrook
Certified: Lee Dodge Chrysler Jeep Westbrook

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Bee Paw
4/3/2012 7:33:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: don't remember

My Review of Lee Dodge Chrysler Jeep Westbrook:
What can I say? This is the best dealership I have ever used. I would and have recommended Lee Dodgee. Every other dealership should take classes at Lee Dodge.

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bonniehairdo
10/6/2011 5:18:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Ladderbush

My Review of Lee Dodge Chrysler Jeep Westbrook:
We all worked very hard to get our car deal worked out for all of us. We love our new car, and look forward to enjoying it for a long time!

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wmacc99
9/30/2011 12:53:34 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dave Ladderbush

My Review of Lee Dodge Chrysler Jeep Westbrook:
Our experience trading in our Land Rover for a Jeep Grand Cherokee was a pleasant one. Dave Ladderbush was a consummate professional in every respect. His product knowledge and experienced finance and auto industry perspicacity went a long way in our decision to do business at Lee Jeep in Westbrook. Dave took care of everything from the bolts for the new license plates to getting our new insurance cards sent directly to the dealership before we left. He made buying a car fun.

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JMaley
9/16/2011 8:42:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Ladderbush

My Review of Lee Dodge Chrysler Jeep Westbrook:
I really enjoyed working with David Ladderbush. Once he got a sense of what I was looking for and what I was willing to pay, he found just the right vehicle to suit my needs. When this Dodge Caravan wears out in the distant future, my first stop will be to see David to get my next one. Of course I hope it is many years from now!

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mathewt@mercyme.com
7/28/2011 10:42:22 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Ladderbush

My Review of Lee Dodge Chrysler Jeep Westbrook:
David is an excellent dealer! I have purchased many cars over the years and by far David has been the best! During our interaction he really got to know what I was looking for in a vechile. He also was great with answering questions! He was accurate with all details when working with me. David was very friendly and has excellent customer service skills! Lee Dodge is extremely lucky to have David as a dealer! I would purchase another car from him! Thanks David!

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lishafaith35
7/23/2011 6:48:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Mahoney & Gene Burchell

My Review of Lee Dodge Chrysler Jeep Westbrook:
Dan Mahoney from Lee Auto Mall in Westbrook and the Dealership itself made the whole car buying process painless and Dan was awesome! He kept going outside in the 95 degree heat to keep bringing cars around for me to test drive and he did it at least 6 times for me without a single complaint. He was so knowledgable about all the cars he showed me and he was so nice! Everyone at the dealership was friendly, helpful and they all went the extra mile, all the way! They worked so hard and I felt as though they cared and I got an excellant deal!I highly recommend anyone that is thinking about buying a car to go to Lee! They are the people's dealership.

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besouthpaw
7/19/2011 4:41:46 PM

Overall Score: 1 Star Rating   1.4  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: service

My Review of Lee Dodge Chrysler Jeep Westbrook:
This is the worst dealer for costomer service i have ever delt with. not only could they not find the problems with my truck they were very rude.my son was told that he needed to take me out and get me smoked up.after several trips there and getting charged 80 dollars each time just to have them look at the truck,the problems still had not been fixed properly.I have recently bought a toyota truck and i am very pleased with berlin citys service.I have recomended to every one that i no not to buy from lee dodge. How you say you have a great rating is beyond me. many pepole i no that go to lee dodge is very unhappy with there service.

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Response from: kimbailey
Added: 8/4/2011 10:07:44 AM
We appreciate all of our customer's feedback, both positive and negative. The only way our staff can improve is to hear from our customers and to be given an opportunity to address any concerns our customers have. We responded to the customer, but we did not hear back from them. We hope they will contact us so that we can rectify this situation.

Johnkane
7/18/2011 6:21:55 PM

Overall Score: 2 Star Rating   2.2  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Dan Mahoney

My Review of Lee Dodge Chrysler Jeep Westbrook:
My husband and I were shopping for a car for me. Dan directed his conversation almost exclusively to my husband even after my husband told him he need to sell the car to me. Dan's behavior bordered on rude to me. The final straw came when we were returning a car after a test drive and he shook my husbands hand and turned and walked away from me. I would not have bought a car from him under any circumstances.
This was a repeat trip to Lee for us after a good first experience, but after the experience we had we won't be returning.

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korine5
6/25/2011 1:44:09 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Boucher

My Review of Lee Dodge Chrysler Jeep Westbrook:
Our 1993 Buick LeSabre was on its last legs, so my boyfriend and I decided to go into Lee Auto Malls in Westbrook to look at an inexpensive 2002 Honda we found online. David Boucher advised us that the Honda wasn't there, and that banks would seldom finance for as little money as the Honda price. However, he kindly showed us two other cars, and after several periods of waiting, we ended up driving away in a beautiful 2009 Kia Rio. Capital One (our credit card company) ended up financing us, and the cracked windshield replacement was dealt with quickly and professionally. This is the first dealer car purchase for both of us, and it was virtually painless, contrary to experiences at other dealerships....I've definitely recommended this to our friends. Thanks for your help!

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Response from: jdouglas
Added: 7/18/2011 11:44:45 AM
Thank you for sharing your experience. I'm glad to hear that David helped you find a vehicle that meet your budget and financing needs. Sorry to hear about your windshield, but I'm glad my team was able to get it taken care of for you!

Josh Douglas, General Sales Manager

dianeallen333
6/9/2011 8:53:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason.Risbarra, David Ladderbush, Gene BurchellI had the best expeience

My Review of Lee Dodge Chrysler Jeep Westbrook:
I had the Best experience buying a car ever! Went to lee Dodge in Saco saw Jason Risbarra
He recomended to buy new,instead of used, so I wouldn't end up in the same situation I was in , owing much more money than my car was worth, He was looking out for my best interest and sent me to lee Dodge in Westbrook. Met Dave Ladderush, he asked me ? about what I liked and did'nt like with my car, and said I think you will like this one as I watched him walk out on the lot and go to the new car ,He went to the car I was hoping he would go too, which i had not ever seen before. I was so impressed! I love the style, and it met all my needs. I couldn't have done better and Dave made the experience so relaxing, no stress, no pressure,so informative about the car,and just a lot of fun !
The finacing part was just as great Gene told me exactly what I needed for paper work as my credit wasn't that great, there was no run arounds, he got the job done professionally,and caring.While waiting to hear if my loan would go through everybody at Lee Dodge was very attentive, and friendly,I talked with several employees and even though they weren't my sales person they answered my odd ball ?s about the car, though they never treated them that way. What a TEAM!! My trade in was much more than other dealers offered,Gene got a lower interest on my loan than what my current interest was, when I had great credit. They definitley took care of all my needs, I just can't say enough on how much they helped me, They were great!

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Response from: jdouglas
Added: 7/18/2011 11:40:09 AM
Wow Dianne! It sounds like you had a great day at the dealership! Thank you for business! I'm proud to say that my team truly has one of the best "team spirits" I've ever been a part of. Stop by when you are in for service!

Josh Douglas, General Sales Manager.

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