Back

Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

4.2
22 Reviews

1701 U.S. 287 Bypass

Waxahachie, TX

75165

Directions

Filter Reviews by Keyword

By Type

Showing 22 reviews

August 23, 2023

Took my Tahoe in for an airbag recall. Was told we had to sign a waver in case they broke the dash that we would have to fix the dash not them. How is this my fault? More

by chad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Aug 28, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi Chad, Thank you for bringing this concern to our attention. When you have an opportunity to speak, please contact me directly, as I would like to discuss the reason we have this waiver, as well as make sure this recall is completed for your Tahoe. I hope to hear from you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

August 10, 2023

We recently tried to get our car repair at this dealership and they do not offer appointments, they said it could take up to 2 weeks to get to our vehicle...even if I brought it in immediately. How More

by bj.tucker05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Aug 15, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi BJ, We're disappointed we were not more accommodating. We are a new dealership going through some process changes. Your opinion and your business are very important to us, which is why I'd like the opportunity to speak with you about this further and help make things right. Please contact me at your convenience. I look forward to hearing from you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

3