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Lehigh Valley Acura
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This
Dealer
Lehigh Valley Acura
333 State Avenue
Emmaus, Pennsylvania 18049
(610) 967-6500
Manufacturers: Acura, Service or Auto Body
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All
Pennsylvania Acura Dealers
Certified
Dealer Name
Review Count
Average Rating
Lehigh Valley Acura
25
5
Davis Acura
61
4.6
Mile One Motorworld Acura
10
5
West Chester Acura
9
3.7
Ardmore Acura VW Chrysler
7
1.6
Baierl Acura of Wexford
4
1.6
Sussman Olds/Mazda/Acura
2
1.2
Piazza Acura of Reading
3
1.1
Acura of Huntingdon Valley
0
0
Apple Saab Acura Subaru
0
0
1
2
Cars For Sale By Lehigh Valley Acura
Dealership Amenities
There are no Amenities listed for this dealer yet. Dealer Amenities are for
Certified Dealers
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Twenty-Four Month Rating:
5.0
/5
25 Reviews
Overall Score:
5.0
About Lehigh Valley Acura
This dealership is a
DealerRater.com Certified Dealer
and is committed to providing quality customer service.
As a Certified Dealer,
Lehigh Valley Acura
has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries
.
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bGa927
11/5/2009 1:14:16 AM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Matt Murphy
My Review of Lehigh Valley Acura:
Before purchasing my new Acura, I researched the dealerships in my surrounding area. I was impressed with the positive reviews for Lehigh Valley Acura, especially one heartfelt review from a loyal customer who moved to North Carolina and still scheduled his vehicle service at Lehigh Valley Acura when he was back in PA to visit family. Matt, my sales consultant was very professional and courteous. He was patient while teaching me to use the various features of the technology package, and he followed up after purchase to make sure I understood everything. The facility is modern, clean and accomodating. This dealership made me feel like they valued my business, and that they will work diligently to earn my loyalty.
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jim928
10/2/2009 9:27:00 AM
Overall Rating: 4.8
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Reason for Visit:
Service
I recommend this dealer:
Yes
Employee(s) Dealt With:
Mustafa Quresbey
My Review of Lehigh Valley Acura:
I do a lot of my own work but when my wife's 02 TL-S needed service, my garage was unavailable. That's why I rated the price as 'good'and not 'excellent', dealer service is not cheap for routine things likes brakes, etc BUT my experience w LV Acura was excellent. I couldn't ask for more courteous, knowledgable, prompt service than we received. This is one of the best dealer service experiences I've ever had and what every dealer should aspire to. I would definitely recommend them to a friend.
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walterch
9/27/2009 8:45:15 PM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Mike Reis
My Review of Lehigh Valley Acura:
Great experience overall! It was a pleasant buying experience. The knowledge of the staff was extraordinary. I would recommend this dealership to friends and family members looking for a new Acura. I got a great price and the staff was all very pleasant and professional.
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acdcacdc
9/4/2009 10:59:00 AM
Overall Rating: 5
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Reason for Visit:
Sales (Used)
I recommend this dealer:
Yes
Employee(s) Dealt With:
an older gentleman and the business manager
My Review of Lehigh Valley Acura:
First of all the cars I looked at were very clean late model cars which was very nice. I was approached by an older gentleman, I'm sorry I can't remember his name, but he was very cordial and was more than happy to open any car we wanted to look at and let us take a test drive. He was very pleasant. We found ourselves interested in a 2007 Acura TSX. We took a test drive and we loved the car. The salesman had a few questions that he was unable to answer at the time, so he referred me to the business manager. He was very pleasant. He worked well with us on what we wanted to pay for the vehicle. We made a deal that everybody was happy with quite easily. We wanted to take the car with us that day. It was very late in the day, so the business manager gave us a voucher for a free detailing. We'll be making an appointment shortly. We were shown where the service department was and how that worked, plus some extra nice to know information. We were treated exceptionally well by all of the staff that made our sale enjoyable including the gentleman at the new car showroom that took care of the finance end of the car and general knowledge about the car. The overall experience was excellent. We have bought cars there in the past and will continue to do so in the future. Thanks to all that made our purchase of the car a pleasing experience.
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rjones5174
8/24/2009 10:40:29 AM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Ramy, Sunny, Kylie, Rex,
My Review of Lehigh Valley Acura:
I strongly recommend this dealership as they have proven their top customer service credentials in the country. I purchased my first new car with them and couldn't ask for better service. They were extremely helpful in every area to offer. Currently I live in New Jersey but drove an hour and half to the Lehigh Valley Acura dealership for their awarded service. They truly believe in the traditional values of taking care of every person that walks through the door. Thank you all for your help especially Ramy!
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dcox
8/3/2009 11:40:47 AM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Ramy Ahmed
My Review of Lehigh Valley Acura:
Wonderful experience. All people involved were very helpful yet maintained a low pressure attomsphere. I test drove both the Acura and Honda Accord before making a final decision and both salesmen were very helpful. I won't be in the market for a new car for some time, but I certainly plan on going back to Vinart.
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joe767
7/6/2009 10:05:52 PM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Bill Cossman
My Review of Lehigh Valley Acura:
I have been shopping for a SUV for almost 1 year and I was on the Lexus RX350. When I went to Lexus I had such a bad experience with bot the salesman and the manager that I just decided not to even buy a Lexus. I had test drove the MDX at LVA few weeks before my Lexus experience and even though I didn't like the MDX I went back to LVA and drove the 2009 TL. It was such a pleasant experience working with both Bill my sales man and Dave the manager, they did a great job in helping me purchase my first new car. The TL is a great car and my negotiation took all but 5 minutes so I know I got the car for a great price. I actually purchased a used car from them 4 years before and I can back again. I hope to continue my relationship with LVA for a long time to come.
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jmonroe
7/2/2009 10:06:20 AM
Overall Rating: 5
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Reason for Visit:
Service
I recommend this dealer:
Yes
Employee(s) Dealt With:
Rex
My Review of Lehigh Valley Acura:
It almost doesn't seem possible to obtain this level of service in our profit-driven, impersonal business climate these days. Yet I was treated BEYOND wonderful when I had a service emergency. I'm new to this area and when I called the service manager to describe my problem, he welcomed me to the area and spent his morning tackling my problem as if it were his own. The solution required extraordinary service and not only did they 'save me', they did so happily. I am deeply appreciative to Lehigh Valley Acura.
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doggietreats2go
6/10/2009 2:59:25 PM
Overall Rating: 5
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Reason for Visit:
Service
I recommend this dealer:
Yes
Employee(s) Dealt With:
Rex and Mustafa
My Review of Lehigh Valley Acura:
I purchased a 2007 MDX from Lehigh Valley Acura two years ago. Since then my experience with them has been extraordinary, especially with the service department. I deal mostly with Rex and Mustafa, and no matter what their busy day brings always seem happy to help me the customer. This also emanates thru the entire service staff even to Justin that washes my car. The amount of concern, care and quality they express is just amazing. I know this is not an easy thing to do when dealing with the public. Lehigh Valley Acura has an exceptional service team that I can't say enough about. THANK YOU! D.White.
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susan york
5/4/2009 10:06:04 AM
Overall Rating: 5
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Reason for Visit:
Sales (New)
I recommend this dealer:
Yes
Employee(s) Dealt With:
Ramy
My Review of Lehigh Valley Acura:
Ramy was helpful and knowledgable. I had to make a quick decision due to my former lease and the Acura deal expiring. The dealership was able to quickly meet our needs and we walked out with the leasing price we needed and a car all within 48 hours!
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Reviews 11-20 >>