Leith Volkswagen of Raleigh

Had a great experience with the whole process. Very friendly staff and smooth process. Recommend to someone interested in VW lease or purchase. Very friendly staff and smooth process. Recommend to someone interested in VW lease or purchase. More

Time and attention were put into my needs as a mom and the vehicle I need. the vehicle I need. More

I went to look for a brand new Volkswagen Taos. All the sales staff here was great. Braxton was exceptional in helping me pick out the perfect car and the manager here Max was very helpful as well. All the sales staff here was great. Braxton was exceptional in helping me pick out the perfect car and the manager here Max was very helpful as well. If you’re looking for a Volkswagen I highly recommend Leith VW of Raleigh. More

Connor was excellent! Answered all of my questions & was never pushy. It was a painless car buying experience! Answered all of my questions & was never pushy. It was a painless car buying experience! More

The dealership has been a wonderful place the many years I have gone here. Conner was very helpful and kind and worked with me during my time of searching for a vehicle. He was very helpful during the test I have gone here. Conner was very helpful and kind and worked with me during my time of searching for a vehicle. He was very helpful during the test drive noting various features in the car. I would highly recommend this location for those searching for a vehicle. More

I had such a great experience today with my salesman Conner. Atmosphere was pleasant and professional. Conner. Atmosphere was pleasant and professional. More

This dealership had a nice, welcoming environment. The salesperson (Daniel) was very helpful during the test drive, answered any/all questions, and offered a friendly presence! The salesperson (Daniel) was very helpful during the test drive, answered any/all questions, and offered a friendly presence! More

everyone i met with was wonderful and very helpful! i’m happy to have found the car i want and this team. i’m happy to have found the car i want and this team. More

Daniel and Leith VW made the buying process as simple as they could. We would use them again if in the market for a VW. they could. We would use them again if in the market for a VW. More

Had a very weird experience here with the salesman, Mike. He was friendly and supportive of our effort to help our 17-year-old select a used car. Our son test-drove the car, and we completed the purchase in He was friendly and supportive of our effort to help our 17-year-old select a used car. Our son test-drove the car, and we completed the purchase in about 2 hours. Unfortunately, when we drove the car back home to Winston-Salem, we noticed significant shaking in the steering wheel and pulling to the left at speeds over 70. When we contacted Mike about it, he basically said, "that's your problem - you should have test driven the car yourself. I would never let my 17-year-old drive the car without driving it myself. And, I'm not sure if we can cover it since the speed limit is 70." After some pushback from us and "talking to his manager," he agreed to let us bring the car back for their service team to look at it. Service said the tires were cupping and that the sister dealership where they got the car did not properly inspect it. He recommended replacing all four tires. The dealership did, reluctantly, replace the tires after we drove four hours to/from TWICE, but they refused to provide a second key to the car after we discovered that there was only one key. In fact, they did not disclose there was only one key until well after purchase - they said the sister dealership only sends one key when they send the car and it was after closing so they couldn't check on the status of the second key. This is absolutely not the service and treatment we would expect from a major car dealership - it felt much more like some backyard used car dealer. Not impressed and would definitely not shop at a Leith dealership again. (Giving them two stars instead of one because the service department folks were great.) More